Prinstina Poe
Lakeland,FL
Summary
My background consists of helping others, that may not be able to fully care for themselves. However in 2000 I found my calling in childcare, in which I’m not only an educator but a mentor/ model for all children whom I’m providing care for, that may lack, self esteem, self confidence and reassurance.
Overview
10
10
years of professional experience
Work History
Owner/Operator/Childcare Provider
Mrs Chick’s Lil Chick-A-Dees Learning Academy
Lakeland, FL
06.2014 - Current
- Implement a safe environment for all children in care. Provide nutrition meals and a VPK program that prepares children age 4 for kindergarten, This program helps develops each child/children success to succeed through out life. Up keep on expenditures to provide a successful childcare.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided direction and guidance to employees.
- Managed daily operations of business, including hiring and training staff.
- Identified new opportunities for growth, expansion, and diversification.
- Monitored performance of personnel against goals set forth by the company.
- Created marketing campaigns to attract new customers.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Conducted performance reviews for employees on a regular basis.
- Ensured compliance with applicable laws and regulations related to business operations.
- Set pricing structures according to market analytics and emerging trends.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Developed and implemented successful sales strategies to meet business goals.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Hired and trained new department managers to increase team oversight and productivity.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented successful business strategies to increase revenue and target new markets.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Department of Children and Families /Owner/Operator/Childcare Provider
Mrs Chick’s Lil Chick -A- Dees Learning Academy
, FL
06.2014 - Current
- Oversaw budgeting.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored performance of personnel against goals set forth by the company.
- Conducted performance reviews for employees on a regular basis.
- Ensured compliance with local, state, and federal regulations.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
- Provided direction and guidance to employees.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with applicable laws and regulations related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Summerville High School
Summerville, SC06-1992
Elementary Educatio
Hillsborough Community College
Tampa, FLSkills
- Childcare
- Home health Aide
- Working with Developed disable
Timeline
Owner/Operator/Childcare Provider
Mrs Chick’s Lil Chick-A-Dees Learning Academy
06.2014 - Current
Department of Children and Families /Owner/Operator/Childcare Provider
Mrs Chick’s Lil Chick -A- Dees Learning Academy
06.2014 - Current
High School Diploma -
Summerville High School
Elementary Educatio
Hillsborough Community College