Summary
Work History
Education
Skills
Timeline
pwb
Prisca Lassy

Prisca Lassy

Somerset ,New Jersey

Summary

Languages

speak and write French Fluently

speak and write English Fluently

speak and write Spanish Fleuntly

Work History

Customer Experience Colleague

Macy's
Bridgewater New Jersey
06 2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Housekeeping Floor Supervisor

Four Seasons Hotel
Baltimore
12 2011 - 05 2018
  • Conducted regular inspections of all assigned areas to guarantee adherence to cleanliness standards.
  • Implemented quality control measures for maintaining exceptional room presentation, elevating the guest experience.
  • Reduced time spent on tasks by streamlining workflow and prioritizing responsibilities among team members.
  • Promoted a safe working environment by enforcing strict adherence to safety guidelines and procedures.
  • Mentored new employees during their onboarding process, equipping them with essential knowledge for delivering excellent service.
  • Improved cleanliness standards by implementing efficient housekeeping procedures and practices.
  • Collaborated with other departments to ensure seamless coordination of services for guests'' comfort.
  • Maintained high levels of guest satisfaction by ensuring timely completion of daily cleaning tasks.

Administrative Assistant

Ethiopian Airlines
Congo Brazzaville
05 2005 - 06 2008
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Bachelor Degree - International Relations , Linguistics , Diplomacy

Marien Ngouabi University
05.2000

Associate Degree - Business Administration

The Community College of Baltimore County
05.2027

Skills

  • Training and Development
  • Written Communication
  • Dependable and Responsible
  • Attention to Detail
  • Interpersonal Communication
  • Multitasking Abilities
  • Active Listening
  • MS Office

Timeline

Customer Experience Colleague

Macy's
06 2021 - Current

Housekeeping Floor Supervisor

Four Seasons Hotel
12 2011 - 05 2018

Administrative Assistant

Ethiopian Airlines
05 2005 - 06 2008

Bachelor Degree - International Relations , Linguistics , Diplomacy

Marien Ngouabi University

Associate Degree - Business Administration

The Community College of Baltimore County

Similar Profiles

CREATE PROFILE
Prisca Lassy