Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priscila Cervantes

Mount Vernon,WA

Summary

Reliable and bilingual administrative professional with several years of experience in patient-facing roles within a busy healthcare setting, eager to continue growing in the medical field and broaden my experience within healthcare.

Overview

6
6
years of professional experience

Work History

Patient Services Coordinator

Cascadia Eye
11.2021 - Current
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Verified patient's insurance eligibility and benefits coverage.

Barista

Starbucks
11.2019 - 07.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Diploma -

Mount Vernon High School
Mount Vernon, WA
06.2012

Skills

  • Patient registration
  • Strong organization
  • Bilingual: Spanish and Mixteco
  • Skilled in computer software

Languages

Spanish
Professional Working
Mixteco
Native or Bilingual

Timeline

Patient Services Coordinator

Cascadia Eye
11.2021 - Current

Barista

Starbucks
11.2019 - 07.2021

Diploma -

Mount Vernon High School

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