Priscila Fernandez
Corona,CA
Summary
Proven problem-solver and effective communicator, I excel in fast-paced environments, as demonstrated at Amazon. My experience spans customer service excellence, enhancing team efficiency, and driving event success at the Public Library. Skilled in work prioritization and detail-oriented tasks, I consistently deliver results, showcasing my ability to learn swiftly and contribute significantly to team goals.
Overview
3
3
years of professional experience
Work History
FC Associate L1
Amazon
South Gate, CA
11.2022 - Current
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Cross-trained team members on various tasks within the department.
- Tracked shipments using online tools and updated records accordingly.
- Resolved customer inquiries in a timely manner via phone or email communication.
- Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
Volunteer
Public Library
Paramount, CA
08.2022 - 08.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Participated in team-building exercises to strengthen relationships among volunteers.
Server
Kodō
Los Angeles, CA
01.2022 - 11.2022
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Some College (No Degree) - Radiology
Cerritos College
Norwalk, CASkills
- Customer Service
- Willing to Learn
- Excellent Communication
- Great in fast pace environment
- Work Prioritization
- Detail Oriented
Languages
Spanish
Professional
Timeline
FC Associate L1
Amazon
11.2022 - Current
Volunteer
Public Library
08.2022 - 08.2023
Server
Kodō
01.2022 - 11.2022
Some College (No Degree) - Radiology
Cerritos College