JOSHUA BUDUEN
Miami,FL
Summary
Passionate and driven college student with a strong commitment to excellence, seeking an opportunity to contribute to your organization's dynamic team. I am confident that my dedication to delivering outstanding customer experiences, combined with my adaptability and eagerness to learn, will enable me to exceed your expectations as a valuable team member.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker
09.2024 - Current
- Provide exceptional customer service by greeting and assisting customers in a friendly, professional manner
- Meet and exceed personal and store sales targets
- Understand customer needs and recommend the best products based on their preferences, size, and style
- Ensure a personalized shopping experience for every customer, building relationships to encourage repeat business
- Actively engage with customers on the sales floor to maximize sales opportunities
- Upsell and cross-sell footwear, apparel, and accessories in a manner that enhances the customer experience
- Stay informed on current trends in athletic footwear, apparel, and sports culture
- Maintain up-to-date knowledge of Foot Locker's product lines, promotions, and loyalty programs
- Work as part of a team to achieve store goals, maintain high standards of customer service, and contribute to a positive store environment
- Follow store policies and procedures to maintain a safe working environment for both customers and staff
- Participate in store opening and closing procedures
- Assist in inventory management, including stock replenishment, product organization, and display maintenance
Commercial Category Assistant Intern
Dufry Cruise Services (Avolta)
07.2024 - 10.2024
- Assisted the Commercial team with assortment updates and pricing analysis
- Collaborated closely with Category Managers to follow up on pending tasks
- Assisted the Supply Chain team with invoice processing and purchase order updates in SAP
- Participated in vendor's meetings to understand the commercial strategy, novelties introduction, and objectives
- Assisted the Commercial team with margin and stock analysis
Service Champion
Taco Bell
02.2024 - 09.2024
- Processed an average of 150 transactions per shift with 99% accuracy, ensuring a smooth and efficient customer experience
- Promoted menu items and special deals to customers, driving an increase in sales during peak hours
- Demonstrated reliability and trustworthiness by consistently handling cash and credit transactions with precision
Assistant Baker
L'Boulanger: Maison Du Croissant
03.2023 - 01.2024
- Provided personalized customer service in a busy bakery, enhancing the customer experience and contributing to repeat business
- Ensured accuracy in cash handling, reducing discrepancies in daily financial reports
- Increased daily sales through effectively upselling bakery products and promoting daily specials
- Collaborated with a team of bakers to produce high-quality baked goods, ensuring efficient workflow and timely completion of daily tasks
- Demonstrated strong time management and multitasking abilities by assisting in various stages of production during peak hours
Server
Hurricane Grill & Wings
09.2023 - 12.2023
- Delivered exceptional service to a diverse customer base, increasing customer tips and positive feedback
- Resolved customer issues promptly and effectively, maintaining a calm and professional demeanor under pressure
- Successfully upsold menu items, contributing to an increase in daily sales and enhancing the dining experience
Education
Associate of Arts - Business
Miami Dade College
04.2025
High School Diploma -
John A. Ferguson Senior High
06.2023
Skills
- Fluent in English and Spanish
- Easily Adaptable
- Motivated
- Reliable
- Eager to learn
- Patient under Pressure
- Teamwork and collaboration
- Product sales
- Cash handling accuracy
- Exceptional customer service
- Excellent people skills
Skillscertifications
- Fluent in English and Spanish
- Team Oriented
- Easily Adaptable
- Motivated
- Reliable
- Eager to learn
- Patient under Pressure
- Entrepreneurship and Small Business Certification
- Adobe InDesign Certification
- Microsoft Outlook (Office 2016 Certification)
- Intuit Quickbooks Certified
- Intuit Design for Delight Innovator
- Master Certification in Entrepreneurship
Certification
- Entrepreneurship and Small Business Certification
- Master Certification in Entrepreneurship
- Adobe InDesign Certification
- Microsoft Outlook (Office 2016 Certification)
- Intuit Quickbooks Certified
- Intuit Design for Delight Innovator
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Footlocker
09.2024 - Current
Commercial Category Assistant Intern
Dufry Cruise Services (Avolta)
07.2024 - 10.2024
Service Champion
Taco Bell
02.2024 - 09.2024
Server
Hurricane Grill & Wings
09.2023 - 12.2023
Assistant Baker
L'Boulanger: Maison Du Croissant
03.2023 - 01.2024
High School Diploma -
John A. Ferguson Senior High
- Entrepreneurship and Small Business Certification
- Master Certification in Entrepreneurship
- Adobe InDesign Certification
- Microsoft Outlook (Office 2016 Certification)
- Intuit Quickbooks Certified
- Intuit Design for Delight Innovator
Associate of Arts - Business
Miami Dade College
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