Priscila Pizano
Gonzales,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer service is very important to me as is being friendly & punctual. Gifted leader with strong communication, interpersonal and planning abilities.
Overview
5
5
years of professional experience
Work History
Registration Clerk
Sievers Medical Clinic
Gonzales, TX
05.2024 - Current
- Reviewed patient medical records and verified accuracy of information in the system.
- Verified insurance coverage and eligibility for services.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Contacted insurance carriers to verify coverage, copays and deductible information for patients.
- Assisted with scheduling appointments based on provider availability.
- Maintained confidential patient records according to HIPAA guidelines.
- Scanned documents and insurance cards to include in patient
- Provided excellent customer service while handling all incoming calls efficiently and professionally.
- Greeted and registered patients in a courteous and professional manner.
Server/Cashier Team Lead
Cow Palace
Gonzales, TX
08.2019 - 05.2024
- Communicated with customers and team members to solve problems
- Provided excellent customer service to ensure satisfaction.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Assisted customers by answering questions and fulfilling requests
- Received and processed customer payments
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Gonzales High School
05.2021
Skills
- Bilingual
- Cooperative Attitude
- Positive and professional
- Strong Work Ethic
- Exceptional customer service
- Payment Processing
- Insurance Verification
Languages
- English
- Spanish
Timeline
Registration Clerk
Sievers Medical Clinic
05.2024 - Current
Server/Cashier Team Lead
Cow Palace
08.2019 - 05.2024
High School Diploma -
Gonzales High School
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