Priscila Silveira
Highlands Ranch,CO
Summary
Adaptable data entry specialist with experience in healthcare and pharmacy environments. Skilled in problem-solving and collaborating with teams to enhance customer service and maintain high-quality standards in patient records.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Data Entry Specialist
Elevance Health
Denver, Colorado
03.2024 - Current
- Entered and maintained confidential patient data within electronic health records system.
- Coordinated with healthcare teams to resolve data entry discrepancies, ensuring accuracy of patient records.
- Processed incoming documentation for patient claims and billing information.
- Utilized data management software to streamline information retrieval, improving access to critical data.
- Updated and maintained databases with current information to support timely patient care and billing processes.
Pharmacy Technician
CVS Pharmacy
Denver, Colorado
06.2023 - 03.2024
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Entered patient profiles, billing information, and prescription orders into pharmacy software system, supporting accurate record-keeping and workflow.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Trained new staff on operational procedures and best practices, enhancing team efficiency and service quality.
- Addressed customer inquiries and concerns promptly, ensuring positive experiences and satisfaction.
- Ensured compliance with safety protocols and pharmacy regulations consistently.
Web Developer
Awaken Interactive
Irvine, California
02.2021 - 08.2022
- Developed responsive web applications using HTML, CSS, and JavaScript frameworks.
- Implemented responsive design techniques to ensure optimal viewing experience across multiple devices.
- Collaborated with designers to create user-friendly interfaces, enhancing overall user experience.
- Gathered and translated client requirements into product stories and actionable tasks, streamlining development process.
- Facilitated team meetings to clarify project requirements and align on deliverables.
Education
Bachelor of Arts - Economics
Colorado State University
Fort Collins, CO07-2026
Skills
- Electronic health records
- Data entry methods
- Data validation
- Quality assurance
- Medical Terminology
- Information security awareness
- Data interpretation
- Teamwork
- Foreign Languages
Languages
Portuguese
Native/ Bilingual
Spanish
Full Professional
English
Native/ Bilingual
Certification
- Certified Pharmacy Technician
Timeline
Data Entry Specialist
Elevance Health
03.2024 - Current
Pharmacy Technician
CVS Pharmacy
06.2023 - 03.2024
Web Developer
Awaken Interactive
02.2021 - 08.2022
Bachelor of Arts - Economics
Colorado State University