Priscilla Acosta
Midland,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Operations
Midland County Housing Authority and Hellinghausen Hope, Inc.
04.2008 - 10.2025
- Developed strategic partnerships with local organizations to expand housing and non-profit sectors resources and support services.
- Implemented training programs for staff, improving team performance and operational efficiency.
- Oversaw compliance with federal and state regulations, ensuring accountability in housing initiatives.
- Managed relationships with external stakeholders, budget allocations and resource distribution to optimize organizational effectiveness.
- Facilitated community outreach efforts, increasing awareness of available housing assistance programs and non-profit sectors.
- Develop and oversaw financial planning, budgeting, forecasting, and analysis process.
- Collaborated with Executive Director to develop and execute long-term corporate goals and objectives.
- Enhanced employee engagement by developing training programs, and promoting professional development opportunities.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
High School Diploma -
Robert E. Lee High School
Midland, TX06-1992
Skills
- Strategic planning and execution
- Financial controls implementation
- Customer service
- Goal setting
- Inventory tracking, management, and control
- P&L management
- Customer relations
- Proficient in QuickBooks, HAPPY, MS Word, Outlook, and Excel
- Organizational structuring
- Client account management
Certification
- Texas Public Funds Investment Act, UNT - 2008 - 2013 - 2015
- Texas Public Funds Investment Act, TSU - 2011
- Procurement Basics Training, Nelrod - 2014
Timeline
Director of Operations
Midland County Housing Authority and Hellinghausen Hope, Inc.
04.2008 - 10.2025
High School Diploma -
Robert E. Lee High School