Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Consultation Agent
Best Buy
05.2022 - Current
Part Time. Approximately 30 hours per week.
Responded to customer inquiries and requests regarding insurance, membership and financial products.
Generated new sales, retained existing members and grew overall book of business through multiple product offerings.
Worked with multiple carriers and offered customers best insurance options for specific needs.
Built rapport quickly and persuaded customers to buy without applying pressure.
Listened carefully to customers and explained complex insurance information simply and concisely.
Froster
Nothing Bundt Cakes
01.2021 - 06.2021
Part Time. Approximately 25 hours per week.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Concessions Worker
Cinemark
12.2018 - 06.2020
Part Time. Approximately 30 hours per week.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Maintained clean, organized workspace according to operational standards.
Consistently provided friendly service to promote better customer engagement.
Responded to customer complaints to help resolve issues.
Monitored inventory and notified management of deficiencies or shortages.
Education
Bachelor of Arts - Political Science
The University of Texas Rio Grande Valley
Edinburg, TX
07.2023
Skills
Order Fulfillment
Active Listening
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Customer Relations
Managing Multiple Tasks
Computer Proficiency
POS Systems Expertise
Efficient Data Entry
Languages
Spanish
Professional Working
Timeline
Consultation Agent
Best Buy
05.2022 - Current
Froster
Nothing Bundt Cakes
01.2021 - 06.2021
Concessions Worker
Cinemark
12.2018 - 06.2020
Bachelor of Arts - Political Science
The University of Texas Rio Grande Valley
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