Priscilla Arzate
Houston
Summary
A detail-oriented Certified Pharmacy Technician with 3 years of experience in long-term care settings, specializing in accurate data entry for patient medications, ensuring timely and precise prescription processing within electronic health records, while maintaining a strong commitment to patient safety and compliance with regulatory standards.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
Long Term Care Partners
05.2022 - Current
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Ability to type quickly and accurately
- Efficiently handling large volumes of data entry tasks with set deadlines
- Accurately transferring information from documents or other sources into framework
- Reviewing entered data for accuracy, identifying and correcting errors, and ensuring data consistency
Lead Pharmacy Technician
CVS Pharmacy
09.2006 - 05.2022
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Pharmacy Technician
Remington College
Houston, TX08-2006
Skills
- Accurate data entry
- Insurance billing
- Ability to type quickly and accurately
- Workflow optimization
- Resolving customer issues
- Drug inventory management
- Problem-solving skills
- Attention to detail
- Communication skills
- Organizational skills
- Time management
- Experienced with Framework & DocuTrack
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
Timeline
Data Entry Pharmacy Technician
Long Term Care Partners
05.2022 - Current
Lead Pharmacy Technician
CVS Pharmacy
09.2006 - 05.2022
Pharmacy Technician
Remington College
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