Accomplished manager with proven expertise in customer service and team leadership. Developed training programs that enhanced staff performance and improved customer satisfaction. Committed to fostering effective communication and conflict resolution strategies.
Overview
1
1
year of professional experience
Work History
Manager, Sales and Customer Support
Glamorous Queen Body Beautique
Saint Petersburg, FL
03.2024 - 06.2025
Managed daily operations of sales and customer support teams to enhance service delivery.
Conducted training on product knowledge and customer service techniques to elevate team performance.
Developed training materials for new hires and ongoing education to enhance team capabilities.
Developed communication strategies that enriched overall customer experience.
Resolved customer complaints promptly and professionally to ensure satisfaction.