PRISCILLA CARABALLO
ESS
Middleburg,FL
16
years of professional experience
Highly motivated, compassionate and versatile professional with a diverse background in teaching, customer service and administrative support. Exceptional ability to connect with people, understand diverse needs, communicate with clarity, solve problems with confidence. Turn challenges into positive outcomes and excel independently as well as part of a collaborative team. Dedicated to making a meaningful impact, delivering excellent service and becoming a valuable contributor to the success of the organization.
Work History
Substitute Teacher
1 Year- Delivered instruction across multiple grade levels, fostering a safe and positive learning environment.
- Adapted swiftly to diverse schools, classrooms, and teaching assignments to support student learning.
- Communicate effectively with teachers, administrators, students, and parents.
- Resolve classroom concerns with professionalism, patience, and sound judgment.
- Maintain accurate attendance, classroom records, and daily reports.
- Built trust and positive relationships with students, parents, and staff through effective communication and flexibility.
Bus Monitor
1 Year- Ensure the safety and well-being of students during daily transportation.
- Assist students with boarding, exiting, and special accommodations.
- Manage student behavior using patience, conflict resolution, and positive reinforcement.
- Managed student behavior through patience, conflict resolution, and positive reinforcement, fostering a safe and conducive atmosphere.
- Assisted in emergency procedures and safety drills to ensure preparedness and student safety.
- Supported positive and respectful environment for students and families, enhancing community engagement and student well-being.
Teacher
1 Year 4 Months- Developed strong relationships with students and parents through regular communication.
- Responded to parent questions and concerns with professionalism and empathy, fostering trust and collaboration.
- Maintained accurate records of student progress, ensuring transparent communication regarding academic development.
- Worked collaboratively with staff to provide high-quality educational experiences.
- Managed multiple responsibilities while maintaining a safe, organized classroom.
Receptionist
3 Months- Handled multi-line telephone systems and greeted clients to ensure a welcoming experience.
- Coordinated appointment scheduling and provided clients with accurate enrollment information.
- Managed confidential documents, filing, scanning, and faxing.
- Provided courteous and efficient customer service, enhancing client satisfaction.
Private Nanny
2 YearsTeacher Assistant
1 Year- Provided dependable childcare, supervised daily activities, supported early childhood development, and built strong relationships with families while ensuring children's safety and well-being.
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported students' individual learning needs through personalized attention and guidance.
- Collaborated with educators to develop engaging instructional materials and resources.
Front Desk Receptionist/Cashier
5 Months- Facilitated guest reservations, inquiries, and check-in processes to enhance guest experience.
- Assisted guests with reservations, questions, and check-in services.
- Addressed and resolved guest concerns, ensuring satisfaction and loyalty through exceptional service.
- Created a welcoming and professional front desk atmosphere, contributing to positive first impressions.
Front Desk Receptionist
3 Years 4 Months- Welcomed customers and efficiently managed incoming telephone calls to enhance customer experience.
- Assisted with inventory management and provided administrative support to streamline operations.
- Scheduled appointments and maintained organized records.
- Delivered excellent customer service in fast-paced retail environment, ensuring customer satisfaction.
Receptionist
1 Year- Directed incoming calls and welcomed visitors.
- Processed incoming and outgoing mail.
- Maintained attendance records and mailing lists.
- Performed general office support and administrative duties.
Education
High School Diploma
- Theater Arts Coursework
Skills
Customer Service Excellence
Active Listening
Conflict Resolution
Problem Solving
Professional Phone Etiquette
Verbal & Written Communication
Customer Relationship Management
Data Entry & Documentation
Microsoft Office (Word
Excel
Outlook)
Time Management
Multitasking
Attention to Detail
Organization
Adaptability
Team Collaboration
Critical Thinking
Dependability
Fast Learner
Front desk operations
Multi-line phone systems
Appointment scheduling
Enrollment processing
Attendance reporting
Parent communication logs
Substitute teacher support
Emergency drill coordination
Confidentiality protocols
Office supply inventory
Timeline
Substitute Teacher
ESS
08.2025 - CurrentRead More
Bus Monitor
Clay County District Schools
08.2024 - 08.2025Read More
Teacher
Primrose Schools
12.2022 - 04.2024Read More
Receptionist
Center for Family Services
09.2016 - 12.2016Read More
Front Desk Receptionist/Cashier
CoCo Key Water Resort
04.2014 - 09.2014Read More
Private Nanny
01.2014 - 01.2016Read More
Teacher Assistant
BEH Learning Center
01.2014 - 01.2015Read More
Receptionist
Reliable Resource Institute
11.2011 - 11.2012Read More
Front Desk Receptionist
High End Car Stereo
07.2010 - 11.2013Read More
Timber Creek High School
High School Diploma
Read More
Camden County College
from Theater Arts Coursework
Read More