Costumer Service Secretary
El Paso Coliseum
01.2019 - 12.2020
Hi, I’m
Priscilla Casado
Costumer Service, CNA For Hospice, Proficiency In Microsoft Exel
El Paso,Texas
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Work History
Urgent Care Home HealthEl Paso, Texas
CNA
10.2017 - 06.2023
Job overview
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
El Paso ColiseumEl Paso, TX
Costumer Service Secretary
01.2019 - 12.2020
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to clients.
- Composed inter-office correspondence and provided product and service information to customers.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked effectively in fast-paced environments.
Education
EPCC Northeast Campus
Marketing from Graphic Design
10.2008 - 12.2009
Skills
Proficiency in Microsoft exel
Availability
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Timeline
CNA
Urgent Care Home Health
10.2017 - 06.2023
EPCC
Marketing from Graphic Design
10.2008 - 12.2009
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