Hi, I’m
Priscilla Cruz
Austin,TX
Summary
Dedicated and compassionate Office Administrator/Register Dental Assistant in the Pediatric Field over 10 years of experience. Have great people skills and my objective is to make sure every patient and child that walks into our feels welcomed and feels like they are in good hands, and we are here to help as much as we can.
Overview
13
years of professional experience
Work History
Raptor Electrical Services LLC
Front Office Administrator Assistant Manager
02.2020 - 12.2021
Job overview
- Opening Office
- Checking Voicemail
- Responding to emails for Owner
- Making appointments by zip code
- Checking Inventory list of all material
- Payroll, separating all receipts to the correct category
- Handling QuickBooks
- Sending Invoices to clients, collecting payments
- Great Phone skills for first time clients setting up appointments
- Cleaning the office
- Getting quotes on materials for lower cost
- Marketing on Yelp, Google, and Facebook
- Organizing Business meetings with owner and clients
- Handling Incoming phone calls
Lonestar PEDIATRIC dentistry
Front office Administrative Assistant
02.2017 - 03.2018
Job overview
- Front office Check in about 30 patients a day and out
- Confirming appointments verifying TMHP insurance
- Making provider changes for our patients
- Following up with patients’ appointments
- Sending out referrals to oral surgeons and ortho Doctors
- Making sure all appointments were confirmed before leaving or left a voicemail
- Making sure schedule was correct for the doctor and had proper time assigned for treatments
- Handling High volume phone calls
- Prepare Insurance slips for the next day for all patients of day
- Help my team to get worked done
DR. WEAVER Pediatric dentistry
Registered Dental Assistant/office receptionist
03.2009 - 02.2015
Job overview
- Opening the office to get the day started
- Confirming appointments to have our schedule ready for the next day
- Get dental trays ready for treatments of the day
- Give good care to patients
- Check in patients, go through patient Insurance coverage and explain their copay with them
- Verify dental Coverage
- Making sure parents were doing great in our office
- Making sure waiting room area was always nice and clean
- Help my other team members
- Call in huddle meetings in the morning with our team
- Collecting payments
- Closing the day and running final production report of the day
Education
The Academy Of HeaLTH cARE Professions
Registered dental Assitant
10.2008
Akins High School
GED
06.2006
Skills
- Great people Skills
- Great Customer Service
- Client Focused
- Computer Proficient
- Patient Educator
- Dental Records Management
- Caring
- Bilingual
- Team Worker
- Great Communication Skills
- Leadership
- Verifying Insurance
- File Record Maintenance
- HIPPA
Languages
Spanish
Full Professional
Timeline
Front Office Administrator Assistant Manager
Raptor Electrical Services LLC
02.2020 - 12.2021
Front office Administrative Assistant
Lonestar PEDIATRIC dentistry
02.2017 - 03.2018
Registered Dental Assistant/office receptionist
DR. WEAVER Pediatric dentistry
03.2009 - 02.2015
The Academy Of HeaLTH cARE Professions
Registered dental Assitant
Akins High School
GED
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