Priscilla Goff
San Diego,CA
Summary
Driven Sales and Relocation Coordinator with expertise in relocating clients, customer service, communication, and negotiating. Innovative in leveraging extensive knowledge of the company's services and benefits as well as creating solutions for clients that satisfies timeline and budget requirements. Recognized for taking initiative and resourcefulness in meeting and exceeding sales, revenue and profit goals. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Sales and Relocation Coordinator
Dewitt Move Companies
04.2022 - Current
- Manage multiple high value client accounts relocating from various nationwide states to all designated islands in the state of Hawaii.
- Respond to multiple daily email correspondence with clients and third party shipping vendors.
- Manage project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinate daily 20'-45' containers for drop and pull shipments to Hawaii in an accurate and timely manner for smooth production.
- Operate multiple systems such as STPro to ultimately generate shipping and legal documentation for clients.
Tele-Health Navigator
Welcome Home Health
01.2021 - 03.2022
- Virtually assisted with and facilitated transition of care from hospitals, rehabilitation facilities and skilled nursing facilities to home.
- Made virtual scheduled calls to client's regarding their therapy appointments and general well being.
- Provided emotional support to client's in crisis situations and dispatched emergency services when situations escalated.
- Documented client's chart notes and spreadsheets with attention to detail to better track client's and program's progress.
Billing Specialist
Statewide Traffic Safety And Signs Inc.
02.2011 - 07.2018
- Managed high value client accounts regarding sales, rentals, and invoicing.
- Expertise in navigating the Prelude system in conducting estimates, invoicing, and rental contracts.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Kept vendor and customer files accurate and up-to-date to expedite payment processing.
- Trained new team members and managers in the Prelude system.
Office Assistant II
Imperial Country Probation Department
01.2008 - 08.2011
- Administrative support in customer service, payment processing, and answering high volume calls while checking in guests.
- Data entry for adult probation, juvenile probation and adult investigation department.
- Clerical support for Juvenile Traffic Court.
- Processed payments and documented account changes for financial accuracy.
Education
High School Diploma -
Southwest High School
El Centro05.2007
Skills
- Sales
- Account Management
- Client/ Vendor Relationship Building
- Bilingual in English and Spanish
- Creative Problem Solving
- Diverse Software Programs
- Multitasking and Time Management
- Professional Under Pressure
- Project Deadlines
- Efficient and Detail-Oriented
- Staff Education and Training
Timeline
Sales and Relocation Coordinator
Dewitt Move Companies
04.2022 - Current
Tele-Health Navigator
Welcome Home Health
01.2021 - 03.2022
Billing Specialist
Statewide Traffic Safety And Signs Inc.
02.2011 - 07.2018
Office Assistant II
Imperial Country Probation Department
01.2008 - 08.2011
High School Diploma -
Southwest High School
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