Priscilla Guerra Ramos

• Served on Special Teams focusing on Guns, Money and Drugs.

Gun Team (October 2023-Present):

• Successfully handled firearm invoicing for evidence purposes and facilitated the release of firearms to citizens.

Money Team: (June 2016 - Present):

• Oversaw weekly deposit management, utilizing AMS Advantage for reconciliation purposes. Conducted efficient correspondence with citizens through letters for smooth retrieval of funds and handled refund procedures.

Drug Team: (July 2016-February 2023)

• Responsible for overseeing the safety concerns related to the handling, intake, storage and disposal of hazardous materials including narcotics and precursors.

Utilized combined experience as a Crime Technician.

• Maintained open communication with external auditors regarding coordination of audits.
• Conducted audits on internal controls and developed reports on findings.
• Followed safety practices to safeguard against injury and damage to property.
• Participated in training to maintain technical expertise and proficiency on applicable equipment.
• Responded to requests from investigators for specific pieces of evidence or lab results.
• Adhered strictly to chain-of-custody regulations when handling sensitive materials.
• Scanned images of physical evidence into digital format for archival purposes.
• Maintained accurate records of collected evidence in accordance with legal requirements.
• Proficient with the Property Unit's standard operating procedures (S.O.P).

• Advised citizens on how to respond appropriately during emergency situations until first responders arrived at scene.
• Performed data entry tasks into computer systems for tracking purposes.
• Managed multiple tasks simultaneously while remaining calm under pressure.
• Maintained accurate records of all incoming calls, noting key details such as caller's name, location, and nature of the emergency.
• Stayed current on training requirements mandated by departmental policies regarding emergency response protocols.
• Utilized mapping software programs to determine exact locations of reported incidents.
• Maintained composure in high pressure environments