Priscilla Hernandez
Miami,FL
Summary
As a sales associate for Petco and a customer service representative for David’s Bridal, I’ve learned how to engage customers in a professional and resourceful way in order to reach a satisfying conclusion for both the company and customer while providing helpful service with a positive tone.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
David’s Bridal
03.2023 - 12.2023
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Sales Associate
Petco
10.2021 - 05.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate Of Arts And Sciences - Criminal Justice
Miami Dade College
Miami, FL04.2024
Skills
- Customer Service
- Strong Communication and Interpersonal Skills
Timeline
Customer Service Representative
David’s Bridal
03.2023 - 12.2023
Sales Associate
Petco
10.2021 - 05.2022
Associate Of Arts And Sciences - Criminal Justice
Miami Dade College
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