PRISCILLA HUNT
Akron,Ohio
Summary
Compassionate professional pursuing a BA in General Studies with a minor in Addiction Services, seeking a social work placement in behavioral health and recovery support. Brings a background in public service, court documentation, and airline customer service, with strengths in active listening, confidentiality, organization, and calm communication with people in sensitive situations.
Overview
17
17
years of professional experience
Work History
Flight Attendant
American Eagle Airline
Chicago, Illinois
11.2012 - 09.2013
- Delivered exceptional customer service to individuals with diverse needs and backgrounds, enhancing overall passenger satisfaction.
- Followed established safety procedures and collaborated with team members to maintain a safe environment.
- Communicated instructions clearly and responded calmly to concerns and unexpected situations.
- Exhibited patience, adaptability, and sound judgment while managing unexpected situations in a fast-paced environment.
Court Stenographer
Franklin County Juvenile and Domestic Relations Court
Columbus, Ohio
07.2003 - 09.2012
- Prepared accurate, real-time transcripts of judicial proceedings while meeting strict deadlines.
- Collaborated with judges, attorneys, and court personnel to enhance judicial operations and streamline proceedings.
- Managed multiple assignments, ensuring accuracy and organization to uphold professional standards.
- Ensured confidentiality while managing sensitive juvenile and domestic relations cases to protect privacy.
Administrative Assistant
Summit County Children Services
Akron, Ohio
05.1996 - 06.2003
- Coordinated scheduling, handled telephone inquiries, performed data entry, and managed records to streamline office operations.
- Delivered administrative support to staff and caseworkers in public service agency, enhancing workflow for children and families.
- Maintained confidential client files, agency records, and administrative documentation.
- Prepared correspondence, reports, and other professional documents.
- Facilitated daily operations through organization, attention to detail, and effective communication.
Education
Bachelor of Arts - General Studies, Addiction Services
The University of Akron
Akron, Ohio05-2027
Associate of Applied Science - Criminal Justice Technology
University of Akron
Akron, OH12-1998
Skills
- Customer Service Excellence
- Safety Procedure Compliance
- Emergency response procedures
- Team Coordination
- Organization and Time Management
- Active listening
- Resource navigation
- Confidential Records Management
- Report preparation
- Ethical conduct
- Strengths-based support
PROFESSIONAL INTERESTS
Behavioral health | Substance use treatment and recovery | Peer recovery support | Client advocacy | Community-based social services
Timeline
Flight Attendant
American Eagle Airline
11.2012 - 09.2013
Court Stenographer
Franklin County Juvenile and Domestic Relations Court
07.2003 - 09.2012
Administrative Assistant
Summit County Children Services
05.1996 - 06.2003
Bachelor of Arts - General Studies, Addiction Services
The University of Akron
Associate of Applied Science - Criminal Justice Technology
University of Akron