PRISCILLA LUGO
Alpharetta,GA
Summary
Dynamic professional with extensive experience at Kohl's / Sephora, excelling in sales growth and team leadership. Proven expertise in account reconciliation and professional negotiations, driving successful outcomes. Adept at managing brand updates and enhancing customer satisfaction through effective communication and strategic planning. Committed to achieving excellence in every endeavor.
Overview
12
12
years of professional experience
Work History
Lead Beauty Adviser
Kohl's / Sephora
Cumming, GA
11.2024 - Current
- Increasing monthly sales.
- Lead the team to achieve monthly margin goals.
- Credit cards and cash applications.
- Customer Services.
- Managing brand updates, and callbacks.
Transaction Coordinator
BetterCallMutzy
Suwanee, GA
02.2024 - 10.2024
- Responsible for listing and buying processes.
- Professional Negotiations.
Account Receivables
Caravita Homecare
Roswell, GA
10.2023 - 01.2024
- Verifying bill rates for each shift in Wellsky.
- Invoicing, receiving payments by check and credit cards.
- Mailing, faxing and sending invoices to the insurance company for LTC clients.
- Credit cards and bank reconciliations.
- Processing daily deposits.
Brokerage Coordinator
Rudhil Companies, LLC
Duluth, GA
10.2021 - 10.2023
- Handle all agent's inquiries with a focus on 100% client satisfaction.
- Gather and onboard new agents to the brokerage and; accurately enter their information to the different systems (Brokersumo, Dotloop, MLS, Quickbooks)
- Greeting and assisting walk-in agents and customers, and treating them with courtesy and respect.
- Scheduling and preparing the company's events.
Real Estate Specialist
Virtual Properties Realty, LLC.
Duluth, GA
01.2020 - 08.2021
- Responsible for buying and Selling process:
- Searching and Showing houses that meet the client's criteria.
- Representing and Guiding clients with excellent negotiation strategist acquired for many years in the RE field.
- Professional CMA provides to the seller for the best sale price suggestion, guiding sellers to stage their properties for sale.
Real Estate Specialist
DUFFY Realty of Atlanta, LLC.
Alpharetta, GA
03.2018 - 12.2019
- Buyers Department > Meeting clients all over the Atlanta area, Searching and showing houses.
- Always on top of the transaction, especially for due dates.
- Also, be responsible for the entire buying process from the beginning to the end.
AP / Certifications of payments
Panalpina Logistics, Inc.
Doral, FL
05.2015 - 02.2017
- Overseas shippings approval payments certification.
AR / Credit Staff Support
Samsung Electronics Latinoamerica Miami, Inc.
Doral, FL
08.2015 - 12.2016
- Posting Payments in SAP.
- Invoicing.
- Electronic Filing.
Bookkeeping
American Roofing & American Steel products Corp.
Coral Gables, FL
11.2013 - 06.2015
- Full cycle Accounts Payable and Accounts Receivable.
- Full management of bank accounts, responsible for wire transfers in payables and receivables accounts.
- Receive incoming payments from clients and post them to the correct customer accounts.
- Prepare Banks and credit cards reconciliations.
Education
BA - Business Administration
Miami Dade College
Miami Dade, FL05.2014
Medical Coding and Billing Specialist -
Florida Career College
Miami, FL05.2005
Skills
- MS Office Professional
- QuickBooks Desktop
- Sage
- SAP
- Excel
- Wellsky
- Shopman
- Rdocs
- Dotloop
- Brokersumo
- Kvcore
- Sales strategies
- Product knowledge
- Team leadership
- Event planning
- Visual merchandising
- Brand management
- Account reconciliation
- Professional negotiations
- Transaction processing
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Lead Beauty Adviser
Kohl's / Sephora
11.2024 - Current
Transaction Coordinator
BetterCallMutzy
02.2024 - 10.2024
Account Receivables
Caravita Homecare
10.2023 - 01.2024
Brokerage Coordinator
Rudhil Companies, LLC
10.2021 - 10.2023
Real Estate Specialist
Virtual Properties Realty, LLC.
01.2020 - 08.2021
Real Estate Specialist
DUFFY Realty of Atlanta, LLC.
03.2018 - 12.2019
AR / Credit Staff Support
Samsung Electronics Latinoamerica Miami, Inc.
08.2015 - 12.2016
AP / Certifications of payments
Panalpina Logistics, Inc.
05.2015 - 02.2017
Bookkeeping
American Roofing & American Steel products Corp.
11.2013 - 06.2015
BA - Business Administration
Miami Dade College
Medical Coding and Billing Specialist -
Florida Career College