Priscilla Mariscal
Las Vegas,Nv
Summary
Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.
Overview
13
13
years of professional experience
Work History
Referral Specialist
Valley Health Physician Alliance
Las Vegas, NV
05.2023 - Current
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for specialty referral procedures before referring clients.
Front Desk Receptionist
Spring Mountain Women's Health
Las Vegas, NV
04.2022 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Office Receptionist
Yu & I Wellness Center
Las Vegas, NV
10.2021 - 04.2022
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Interacted with patients by phone, email, or in-person to provide information.
- Maintained a high level of professionalism while handling sensitive patient information, ensuring privacy and confidentiality.
- Maintained clean reception area to promote positive, professional environment for clients.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
Front office Coordinator (PT outpatient)
UHS (Spring Valley Hospital)
09.2019 - 09.2020
- Greet patients; check them in/out of the system
- Answer incoming calls and direct them to appropriate staff member or keep messages
- Verify insurance, eligibility and co-pays
- Obtain PT prescriptions and referral authorizations
- Maintain PT’s schedules steady and consistent
- Help keep the gym clean and organize
- Assist patients with filling out questionnaires when needed.
Front office/PT Technician
Concentra Urgent Care
06.2014 - 09.2018
- Scheduling patients
- Intake initial evaluation forms and input into the computer
- Obtain radiology reports such as MRI’s, X-rays, CT-scans, etc and relate it to the appropriate staff member
- Obtain referral authorization from case managers to proceed with treatment
- Assist patients with cold/hot packs
- Operate modalities and record/observe patients' response.
PT Technician
Las Vegas Pain Institute
01.2013 - 07.2013
- Strong physical ability to sit, stand, walk and bend through working hours
- Assist patients with daily activities and treatments as directed by the Physical Therapist
- Organize and maintain department cleanliness and organization
- Observe, record and report about patient's health status to the therapist
- Guide and assist patients with therapeutic exercises as therapist prescribed treatment plans
- Assist patients with usage of devices and programming of exercise machinery and equipment
- Ensure that patients are safe at ease, and well cared for.
Sales Associate
Hospitality Culinary inc. Of Jamba Juice
07.2012 - 09.2012
- Greet customers and ascertained the wants or needs of customers
- Describe merchandise and explained proper operation, and care of merchandise to customers
- Maintain knowledge of current sales and promotion in addition to policies regarding payment, exchanges, and security practice
- Computed sales price and total purchase and receive cash or credit payment
- Watched for and organized security risks and thefts; educate on theft prevention and consequences.
Sales Associate
CASHE
04.2011 - 09.2012
- Greeted customers and ascertained the wants or needs of customers
- Described merchandise and explained proper operation, and care of merchandise to customers
- Recommended, selected and helped locate or obtain merchandise based or customer needs and desires
- Maintained knowledge of current sales and promotions in addition to policies regarding payment, exchanges, and security practice
- Computed sales price and total purchase and received and processed case or credit payment
- Place special orders or called other stores to find desired items
- Exchanged merchandise for customers and accepted returns.
Education
Chaparral High School
Desert Rose Adult High School
Esthetician Diploma -
Euphoria Institute of Beauty Arts & Science
Las Vegas, NV05.2023
Skills
- Bilingual – fluent in English and Spanish
- Communication
- Efficient and multitask
- Complete tasks in a timely manner
- Work well under pressure; require minimal supervision
References
Available upon request
Timeline
Referral Specialist
Valley Health Physician Alliance
05.2023 - Current
Front Desk Receptionist
Spring Mountain Women's Health
04.2022 - 05.2023
Front Office Receptionist
Yu & I Wellness Center
10.2021 - 04.2022
Front office Coordinator (PT outpatient)
UHS (Spring Valley Hospital)
09.2019 - 09.2020
Front office/PT Technician
Concentra Urgent Care
06.2014 - 09.2018
PT Technician
Las Vegas Pain Institute
01.2013 - 07.2013
Sales Associate
Hospitality Culinary inc. Of Jamba Juice
07.2012 - 09.2012
Sales Associate
CASHE
04.2011 - 09.2012
Chaparral High School
Desert Rose Adult High School
Esthetician Diploma -
Euphoria Institute of Beauty Arts & Science