Priscilla Martin
Marion,VA
Summary
Dynamic and dedicated professional with extensive experience in food safety and customer services. Proven ability to enhance kitchen productivity through effective organization and cleanliness, while fostering positive relationships with customers. Skilled in safe food handling and committed to maintaining high hygiene standards to ensure optimal dining experiences.
Overview
2026
2026
years of professional experience
Work History
Kitchen Staff Member
Country Club
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sales Associate
Cato Fashions
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Activities Assistant
Valley Rehab and Nursing Center
Chilhowie, VA
09.2016 - Current
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
Cash Office
Walmart
Marion, VA
03.2016 - 04.2016
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Increased team productivity by training new employees on proper cash handling procedures and best practices.
Support Manager
Walmart
Marion, VA
01.2000 - 07.2002
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
Department Manager
Walmart
Marion, VA
01.1992 - 07.2002
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Assistant Manager in Training
Walmart
Marion, VA
01.2000 - 02.2000
- Developed strong relationships with clients through excellent communication and problem-solving skills.
- Ensured compliance with company policies, safety regulations, and local laws through regular staff training sessions.
- Implemented new store procedures, resulting in increased efficiency and employee morale.
- Improved customer satisfaction by addressing and resolving customer issues in a timely manner.
- Coordinated efforts between departments for seamless execution of cross-functional projects or initiatives.
- Provided exceptional customer service while managing escalated complaints or concerns.
- Assisted manager in developing sales goals and tracking progress towards achieving them.
- Supported quality assurance initiatives by enforcing cleanliness standards throughout the store.
- Managed daily operations by creating schedules, delegating tasks, and monitoring performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales Associate
Walmart
Marion, VA
07.1989 - 01.1992
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School -
Rich Valley High
Saltville, VA06.1983
Skills
- Food preparation
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Supply restocking
- Sanitary food handling procedures
- Temperature monitoring
- Portion control
- Refrigerator and freezer sanitation
- Health code compliance
- Sanitation and safety
- Sandwich making
- Customer service
- Dedicated work ethic
- Dishwashing
- Workplace health and safety
- Kitchen cleaning and maintenance
- Cooking
- Food safety measures
Timeline
Activities Assistant
Valley Rehab and Nursing Center
09.2016 - Current
Cash Office
Walmart
03.2016 - 04.2016
Support Manager
Walmart
01.2000 - 07.2002
Assistant Manager in Training
Walmart
01.2000 - 02.2000
Department Manager
Walmart
01.1992 - 07.2002
Sales Associate
Walmart
07.1989 - 01.1992
Kitchen Staff Member
Country Club
Sales Associate
Cato Fashions
High School -
Rich Valley High