Priscilla Mondragon
Pomona,CA
Summary
A dynamic team player with a proven track record at Little Caesars, I excel in menu development and fostering community engagement. My expertise spans recipe adaptation and ensuring order accuracy, contributing to a significant improvement in customer satisfaction. Skilled in multitasking and time management, I thrive in fast-paced environments, enhancing team collaboration and sales outcomes. Also a college student that wants to expand my work ethic and always available to work very hard worker and a quick learner.
Overview
3
3
years of professional experience
Work History
Pizza Genius
Little Caesars
11.2024 - Current
- Addressed customer concerns quickly, resolving issues professionally while maintaining a focus on retaining their patronage.
- Handled high-pressure situations calmly during peak hours, ensuring that all tasks were completed efficiently without sacrificing quality or safety standards.
- Maintained knowledge of current promotions, menu offerings, policies, procedures as well as industry trends in order to provide exemplary service.
- Promoted special offers and upsold menu items tactfully to boost average ticket sales consistently over time.
- Provided exceptional customer service through friendly interactions, accurate order-taking, and prompt delivery times.
Floral Assistant
Noiregardens
06.2022 - 01.2024
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
- Conducted workshops offering basic floral arrangement techniques to engage community members and increase brand awareness.
- Continuously updated knowledge of latest floral design trends to offer clients innovative solutions for their needs.
- Maintained inventory accuracy, ensuring proper stock levels of flowers, vases, and other supplies.
- Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
Education
No Degree - Sociology
Chaffey College
Rancho Cucamonga, CA05-2026
Skills
- Menu development
- Order accuracy
- Community engagement
- Recipe adaptation
- Sales experience
- Teamwork and collaboration
- Time management
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pizza Genius
Little Caesars
11.2024 - Current
Floral Assistant
Noiregardens
06.2022 - 01.2024
No Degree - Sociology
Chaffey College
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