PRISCILLA NAKAMA
Las Vegas,NV
Summary
Administrative and operations professional with more than 20 years of experience supporting higher education institutions, executive leadership, and administrative operations. Proven ability to manage complex office functions, coordinate cross-departmental communication, maintain confidential records, and improve operational efficiency across multiple campuses and departments. Recognized for strong organizational leadership, customer service excellence, fiscal support experience, and the ability to foster collaborative and student-centered environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant IV – Student Conduct
College of Southern Nevada
Las Vegas, NV
01.2025 - Current
- Provide administrative and operational support for the Student Conduct Office across multiple campuses and modalities. Manage confidential student conduct records, case documentation, and hearing coordination while ensuring compliance with institutional policies and FERPA requirements. Coordinate communication between students, faculty, staff, and Student Conduct Officer regarding conduct processes and case updates. Maintain calendar, schedule meetings and hearings, and prepare materials for student conduct proceedings. Assist with data entry, reporting, and records management to support efficient case tracking and office operations.
Admin & Fiscal Support Specialist – CARES/CRSC
University of Hawai‘i
Honolulu, HI
11.2023 - 09.2024
- Supported daily administrative operations for CARES/CRSC while coordinating communication across 10 university campuses. Served as a central point of contact for students, faculty, and staff, ensuring timely responses and accurate dissemination of information. Prepared and reviewed administrative and fiscal documentation including requisitions, vouchers, and operational reports. Coordinated confidential support services and administrative communications for department leadership. Assisted with outreach initiatives and cross-campus collaboration efforts to improve awareness and accessibility of services. Maintained organized records and documentation to support operational efficiency and compliance.
Administrative Assistant to the Associate Athletics Director
University of Hawai‘i
Honolulu, HI
06.2020 - 10.2023
- Provided high-level administrative support to the Associate Athletics Director and executive leadership team. Managed complex calendars, coordinated meetings, and maintained efficient scheduling for athletics administration. Coordinated travel logistics, expense reports, and fiscal documentation for multiple athletic programs. Prepared requisitions, disbursement vouchers, and administrative reports while ensuring accuracy and timely processing. Supported daily office operations and facilitated communication between coaching staff, administration, and campus departments. Improved departmental efficiency through organized records management and streamlined administrative processes.
Trustee Aide
Office of Hawaiian Affairs
Honolulu, HI
03.2019 - 06.2020
- Provided administrative and operational support to executive leadership while maintaining strict confidentiality. Managed records, correspondence, scheduling, and research projects to support strategic decision-making. Coordinated communications and documentation processes to improve organization and accessibility. Conducted policy and program research and prepared materials to support leadership initiatives. Maintained professional relationships with internal and external stakeholders while ensuring timely follow-up and communication.
Assignments Specialist – Student Housing Services
University of Hawai‘i
Honolulu, HI
03.2014 - 03.2019
- Administered and coordinated daily student housing assignment operations, contracts, accommodations, and records management. Managed housing accommodation and assignment processes for students with special needs. Served as Chairperson for departmental housing appeals related to student financial concerns. Recruited, trained, supervised, and evaluated student assistants supporting housing programs and services. Collaborated with leadership on marketing strategies to improve and maintain student housing occupancy levels. Implemented student satisfaction initiatives and surveys to improve the residential student experience. Worked closely with students, parents, faculty, and campus partners to resolve concerns and support student success.
Help Desk Manager
Chaminade University of Honolulu
Honolulu, HI
03.2011 - 10.2013
- Managed daily Help Desk operations and supervised student assistants supporting campus technology services. Assisted students, faculty, and staff with technical support related to Microsoft Office, email systems, eCollege, and campus technology resources. Oversaw service requests, maintained support documentation, and ensured timely resolution of technical issues. Coordinated budgeting, supply forecasting, and operational planning for department resources. Supported office relocations and coordinated communication with multiple campus departments. Improved customer service response times and enhanced overall user satisfaction.
Facilities Coordinator
Chaminade University of Honolulu
Honolulu, HI
04.2004 - 03.2011
- Coordinated maintenance operations, facilities communications, and campus service requests. Managed web-based work order systems to improve maintenance response times and operational efficiency. Assisted with monitoring budgets, project timelines, and departmental records. Coordinated campus events and activities while supporting facility operations and emergency response communication. Conducted facility inspections and maintained communication between students, faculty, staff, and maintenance personnel. Supported capital project coordination and prepared reports related to operational needs and project progress.
Education
Master of Business Administration - Business Administration
Chaminade University of Honolulu
Honolulu, HIBachelor of Science - Criminal Justice
Chaminade University of Honolulu
Honolulu, HIAssociate of Science - Criminal Justice
Chaminade University of Honolulu
Honolulu, HISkills
- Executive Support
- Records Management
- Project Coordination
- Calendar Management
- Policy Compliance
- Data Entry and Reporting
- Customer Service
- Travel Coordination
- Office Management
- Microsoft Office Suite
- Excel and PowerPoint
- Database Management
- Records Management Systems
- Scheduling Platforms
Timeline
Administrative Assistant IV – Student Conduct
College of Southern Nevada
01.2025 - Current
Admin & Fiscal Support Specialist – CARES/CRSC
University of Hawai‘i
11.2023 - 09.2024
Administrative Assistant to the Associate Athletics Director
University of Hawai‘i
06.2020 - 10.2023
Trustee Aide
Office of Hawaiian Affairs
03.2019 - 06.2020
Assignments Specialist – Student Housing Services
University of Hawai‘i
03.2014 - 03.2019
Help Desk Manager
Chaminade University of Honolulu
03.2011 - 10.2013
Facilities Coordinator
Chaminade University of Honolulu
04.2004 - 03.2011
Master of Business Administration - Business Administration
Chaminade University of Honolulu
Bachelor of Science - Criminal Justice
Chaminade University of Honolulu
Associate of Science - Criminal Justice
Chaminade University of Honolulu
HIGHLIGHTS
- 20+ Years of Higher Education Experience
- Extensive Confidential Records Experience
- Multi-Campus Administrative Coordination
- Strong Organizational and Communication Skills
- Fiscal and Budget Support Experience