Priscilla Price
Lubbock,TX
Summary
Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Overview
28
28
years of professional experience
Work History
Certified Medical Assistant
West Texas Digestive Disease Center
Lubbock, Texas
09.2022 - Current
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Scheduling patients for procedures ( Colonoscopy, Upper Endoscopy, Liver Biopsy, Paracentesis, all diagnostic imaging.
- Obtaining prior Authorizations and approvals through the patient's insurance carriers.
- Educating patients on all post-Op instructions and prep.
- Communication with local hospitals and other facilities to schedule procedures and diagnostic imaging.
- Currenty certified to perform Fibroscans on patients.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Handled general office duties to support administrative staff during peak hours.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Explained treatment procedures and physicians' instructions.
- Assisted back office patient processes to reduce office wait times.
- Incorporated outside records into charts and EHR.
- Supported administrative staff by processing payments.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Assisted with scheduling patient appointments and follow-up visits.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Cleaned and maintained medical equipment following procedures and standards.
- Administered medications under physician's supervision.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Certified Nursing Assistant/Managed Care Specialist
Texas Tech Health Science Center-Student Health Se
Lubbock, TX
07.2015 - 07.2020
- Cleaned and sanitized patient rooms according to established protocols.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Conducted patient education on health maintenance and disease prevention.
- Participated in educational programs related to nursing assistant skills development.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained and worked as managed care coordinator of student health referrals and insurance authorzations.
Certified Nursing Assistant
University Health System
San Antonio, TX
07.2007 - 07.2015
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Documented activities and recorded information in EMR system.
- Distributed drinking water and nourishment to residents.
- Answered call lights promptly and responded to patient needs accordingly.
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Reported changes in patient condition to registered nurse or physician.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Helped residents walk with or without self-help devices.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Transported patients to treatment units, using wheelchair or stretcher.
- Used mobility devices to transport patients.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Observed patients for any changes in their physical or mental condition.
- Collected specimens from patients for laboratory testing purposes.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Certified Nursing Assistant
Bender Terrace Nursing and Rehabilitation Center
Lubbock, TX
02.2002 - 05.2007
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned bedridden patients to prevent bedsores.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Assisted residents in preparing for activities and social programs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Documented activities and recorded information in EMR system.
- Distributed drinking water and nourishment to residents.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Reported changes in patient condition to registered nurse or physician.
- Helped residents walk with or without self-help devices.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Certified Nursing Assistant
Covenant Medical Center
Lubbock, TX
02.1997 - 05.2000
- Total patient care on a brain and spinal injury unit.
- Assisted patients with bathing and dressing to promote personal hygiene and evening bowel programs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Documenting all patient care, vital signs, patient daily caloric intake and output.
- Reporting all license staff on patient changes and needs.
- Cleaned and sanitized patient rooms according to established protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Assisted residents in preparing for activities and social programs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Distributed drinking water and nourishment to residents.
- Answered call lights promptly and responded to patient needs accordingly.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Responded quickly to emergency situations involving sudden illness or injury.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
Education
CERTIFIED CLINICAL MEDICAL ASSISTANT - CCMA
NHA
Lubbock, TX12-2021
Some College (No Degree) - Nursing Education
Texas Tech University
Lubbock, TXGED -
Monterey High School
Lubbock, TXSkills
- Sample collection procedures
- Inventory and supply management
- Clinical applications
- HIPAA protocols
- Treatment setup
- Insurance confirmation
- Medical records oversight
- Inventory management
- Medication administration
- Healthcare procedures
- Patient assessments
- Telephone etiquette
- Injection administration
- Clinical documentation
- Specimens collection and processing
- Multitasking and organization
- Problem-solving
- Verbal and written communication
- Vital sign monitoring
- Attention to detail
- Payment collection
- Patient scheduling
- Conflict resolution
- Patient documentation
- Team collaboration
- Time management
- Patient education
- Medical terminology
- Electronic health records
- Infection control
- Workflow organization
- Wound care
- Triage assessment
- Safety compliance
- Medical records management
- HIPAA compliance
- Blood pressure measurement
- Basic life support
- Schedule coordination
- Patient care
Timeline
Certified Medical Assistant
West Texas Digestive Disease Center
09.2022 - Current
Certified Nursing Assistant/Managed Care Specialist
Texas Tech Health Science Center-Student Health Se
07.2015 - 07.2020
Certified Nursing Assistant
University Health System
07.2007 - 07.2015
Certified Nursing Assistant
Bender Terrace Nursing and Rehabilitation Center
02.2002 - 05.2007
Certified Nursing Assistant
Covenant Medical Center
02.1997 - 05.2000
CERTIFIED CLINICAL MEDICAL ASSISTANT - CCMA
NHA
Some College (No Degree) - Nursing Education
Texas Tech University
GED -
Monterey High School