JoAnn Joe
Jeffersonville,IN
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Aramark
Jeffersonvlle, IN
5/5/2025 - Current
- Food service
- Attend to the needs of the students.
- Prepare meals
- Prep
Medical Assistant/Laboratory Technician
Robley Rex Veterans Administration Medical Center
Louisville , KY
03.2019 - 04.2020
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
Medical Assistant
Pain Management Center
Louisville, KY
10.2016 - 03.2018
- Registered new patients into practice management software program accurately entering demographic information.
- Inspected equipment to ensure proper working order prior to use on patients.
Medical Assistant
Gupta Associates/ Chiropractor
Louisville/ Chiropractor , KY
03.2010 - 10.2012
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant
Kaplan & Barron
Louisville , KY
2003 - 2004
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Incorporated outside records into charts and EHR.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
Medical Assistant
Gaines And Associates
Louisville, KY
2003 - 2005
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Inspected equipment to ensure proper working order prior to use on patients.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Incorporated outside records into charts and EHR.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant
Medical Society Of Louisville
Louisville, KY
2005 - 2008
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Bachelor of Arts - Bachelor of Science
Ottawa University
Online02-2018
Associate of Science -
National College
Louisville, KY06-2008
Medical Technology
Daymar
Louisville 06-2003
MBA - Psychology
Purdue Global
OnlineSkills
- Electronic health records
- Injection administration
- Medical coding
- Lab sample collection
- Patient scheduling
- Inventory management
- Medical documentation
- Insurance verification
- Effective communication
- Attention to detail
- Time management
- Patient care
- Problem solving
- Triage assessment
- Healthcare procedures
- Safety compliance
- Specimens collection and processing
- Verbal and written communication
- Multitasking and organization
- Payment collection
- HIPAA protocols
- Basic life support
- Medical billing and coding
- Patient documentation
- Sample collection procedures
- Insurance confirmation
- Clinical documentation
- Medical terminology
- Vital sign monitoring
- Blood pressure measurement
- Medication administration
- HIPAA compliance
- Medical records oversight
- Reliable team player
- Prescription refills
- Medical office administration
- EMR / EHR
- Patient relations
- Vital signs monitoring
- Compassionate caregiver
- Valid Indiana driver's license
- Feeding assistance
- Certified in basic life support (BLS)
- Treatment setup
- Phlebotomy techniques
- Telephone etiquette
- Schedule coordination
- Sterilization techniques
Affiliations
- Entrepreneur. Own a cleaning service of 7 years. Brick and Mortar Holistic Herbal Soap and Spa Company. 1yr of being in business . Also online.
- Pursue my Masters of Physcology
Accomplishments
- Graduated top in my graduating class 2009 National College
Certification
- CPR
- Certified MA
References
References available upon request.
Timeline
Medical Assistant/Laboratory Technician
Robley Rex Veterans Administration Medical Center
03.2019 - 04.2020
Medical Assistant
Pain Management Center
10.2016 - 03.2018
Medical Assistant
Gupta Associates/ Chiropractor
03.2010 - 10.2012
Certified Medical Assistant
Aramark
5/5/2025 - Current
Medical Assistant
Kaplan & Barron
2003 - 2004
Medical Assistant
Gaines And Associates
2003 - 2005
Medical Assistant
Medical Society Of Louisville
2005 - 2008
Bachelor of Arts - Bachelor of Science
Ottawa University
Associate of Science -
National College
Medical Technology
Daymar
MBA - Psychology
Purdue Global