Priscilla Ramirez
Oroville,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
Work History
Cashier
Taco Bell
Oroville, CA
01.2021 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Discounted purchases by scanning and redeeming coupons.
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Adhered to social distancing protocols and wore mask or face shield.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer questions and provided store information.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Family Caregiver
Caregiving
Oroville, CA
01.2021 - Current
- Organized medications for family members and administered them according to directions.
- Maintained a safe environment for the elderly by removing tripping hazards from living areas.
- Laundered clothing and bedding to prevent infection.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Collected and recorded blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided companionship to family members by engaging in conversation, playing games, or reading books.
- Transported family members to medical appointments and other errands as needed.
Education
High School Diploma -
Gridley High School
Gridley, CA06-2023
Skills
- Fluent in English & Spanish
- Teamwork and Coordination
- Good Communication
- Fast Learner
- Vital sign monitoring
- Time management
- Effective communication
- Social interaction
- Compassionate caregiving
- Customer service
- Employee training
- Multitasking Abilities
- Task prioritization
- Flexible and adaptable
- Active listening
- Elderly care
- Safety awareness
- Punctuality and work ethic
Languages
Spanish
Professional
English
Professional
Timeline
Cashier
Taco Bell
01.2021 - Current
Family Caregiver
Caregiving
01.2021 - Current
High School Diploma -
Gridley High School