Summary
Overview
Work History
Skills
Timeline
Generic

PRISCILLA ROBERTS

BROOKER,FL

Summary

Extensive experience in information management and program and policy development. Proven track record with ACA, audit support, enhancing operational efficiency and compliance. Skilled in training and mentoring staff, fostering a culture of accuracy while implementing innovative solutions to improve overall operations.

Respected correctional professional prepared to excel in inmate classification and management. Proven ability to implement effective classification strategies that enhance institutional operations and security. Consistently collaborates well with team members and adapts to changing environments, with keen focus on behavioral analysis and risk management.

Overview

16
16
years of professional experience

Work History

Classification Officer

Florida Department Of Corrections
11.2023 - Current
  • Assisted with classification processes to ensure compliance with organizational standards.
  • Supported data entry and management using classification software systems.
  • Engaged in training sessions to learn classification protocols and best practices.
  • Collaborated with team members to maintain accurate records of classified materials.
  • Participated in audits to verify the integrity of classification procedures.
  • Adapted quickly to changing classification requirements and guidelines.

Human Services Program Specialist

Department of Health and Human Services
02.2023 - 11.2023
  • Developed and implemented program outreach strategies to enhance community engagement.
  • Assessed client needs through comprehensive evaluations and coordinated appropriate services.
  • Facilitated workshops and training sessions to educate clients on available resources.
  • Monitored program compliance with local regulations and organizational policies.
  • Collaborated with multidisciplinary teams to streamline service delivery processes.
  • Prepared detailed reports on program effectiveness and client satisfaction for management review.
  • Implemented innovative solutions to address complex challenges faced by clients, significantly improving their quality of life.
  • Managed caseloads effectively, prioritizing urgent cases while maintaining high-quality service for all clients.

Hospital Administrator

Centurion of Florida
05.2018 - 10.2022
  • Streamlined patient admission processes, enhancing operational efficiency and reducing wait times.
  • Developed staff training programs to improve compliance with healthcare regulations and standards.
  • Implemented electronic health record systems, ensuring accurate documentation and improved data access.
  • Coordinated interdepartmental communication to facilitate timely patient care and resource allocation.
  • Analyzed hospital performance metrics, identifying areas for process improvement and cost reduction strategies.
  • Led initiatives to enhance patient satisfaction scores through feedback mechanisms and service quality improvements.
  • Managed budget preparation and monitoring, aligning expenditures with organizational goals and priorities.
  • Fostered collaborative relationships with medical staff to promote a culture of continuous improvement in care delivery.
  • Negotiated contracts with vendors to secure competitive pricing on medical supplies and equipment, reducing expenses while maintaining quality standards.
  • Developed and implemented comprehensive emergency preparedness plans, ensuring readiness for potential crises situations at all times.
  • Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations.
  • Organized, directed and coordinated medical and health services according to organizational policies and goals.
  • Oversaw regulatory compliance measures across various departments, ensuring adherence to laws governing healthcare organizations at all levels of operation.
  • Acted as liaison among governing boards, medical staff and department heads.
  • Evaluated employee performance regularly, offering constructive feedback designed to support improvement where needed.
  • Oversaw recruitment, hiring and evaluation of administrative staff, nurses and doctors.
  • Improved patient satisfaction by streamlining hospital processes and enhancing communication between departments.

Health Services Administrator

Centurion of FLorida
02.2013 - 05.2018
  • Developed and implemented health service policies to enhance patient care quality.
  • Managed daily operations, ensuring compliance with healthcare regulations and standards.
  • Collaborated with multidisciplinary teams to streamline patient services and improve operational efficiency.
  • Conducted regular audits to assess service delivery effectiveness and identify areas for improvement.
  • Trained and mentored staff on best practices in health administration and patient management systems.
  • Assisted with regulatory issues such as compliance.

Health Information Management Specialist

Florida Department Of Corrections
10.2009 - 02.2013
  • Managed patient health records using electronic health record (EHR) systems to ensure data accuracy and accessibility.
  • Developed and implemented data quality assurance processes to enhance information integrity and compliance with regulations.
  • Trained staff on health information management best practices, fostering a culture of accuracy and efficiency.
  • Conducted audits of medical records to identify discrepancies and initiate corrective actions for improved documentation standards.

Skills

  • Records management
  • Audit support
  • Information management
  • Document control

Timeline

Classification Officer

Florida Department Of Corrections
11.2023 - Current

Human Services Program Specialist

Department of Health and Human Services
02.2023 - 11.2023

Hospital Administrator

Centurion of Florida
05.2018 - 10.2022

Health Services Administrator

Centurion of FLorida
02.2013 - 05.2018

Health Information Management Specialist

Florida Department Of Corrections
10.2009 - 02.2013

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PRISCILLA ROBERTS