Priscilla Rodriguez Serje
San Antonio,TX
Summary
Dynamic professional with a proven track record at Christus Santa Rosa Children's Hospital as well as working as a KIN Assistant for NEISD, excelling in communication and conflict resolution. Adept at fostering positive environments for children, leveraging strong classroom management skills to enhance academic and social development. Committed to providing individualized support while ensuring safety and engagement in educational settings.
Overview
4
4
years of professional experience
Work History
Concierge
Christus Santa Rosa Children's Hospital
San Antonio , TX
09.2022 - Current
- Provided patient information and assistance to parents, visitors, and children in a friendly, professional manner.
- Interacted with hospital staff to ensure seamless communication and coordination of patient needs.
- Assisted in resolving patient or visitor concerns, offering solutions to ensure a positive experience.
- Followed security protocols in urgent or critical situations, ensuring the safety and well-being of all individuals.
- Responded calmly and appropriately to conflicts with parents or visitors, de-escalating situations when necessary.
- Maintained a welcoming and helpful atmosphere at the information desk, ensuring smooth operations.
Estate Sales Associate
Carousel of Life Estate Sales
San Antonio, Texas
04.2022 - 09.2022
- Marked prices on items, ensuring accurate and clear labeling for sale during estate sales.
- Assisted customers by providing information about items, and answering questions regarding product details.
- Offered excellent customer service, fostering a friendly and welcoming environment for buyers.
- Collaborated with team members to ensure the sale ran smoothly and efficiently.
- Worked to maintain a clean and organized environment, ensuring items were easy to locate.
KIN Assistant
North East Independent School District
San Antonio, TX
11.2021 - 09.2022
- Supervised and managed a group of 30 to 40 Pre-K and Kindergarten students during the afterschool program.
- Provided a safe, engaging, and supportive environment for children, ensuring their well-being throughout the program.
- Assisted with academic activities, including homework help, and educational games.
- Facilitated group activities and playtime, encouraging social interaction and teamwork among the children.
- Communicated regularly with my supervisor, teachers and parents to address any concerns or updates about the children's progress.
- Helped with snack time, restroom breaks and ensured students followed proper hygiene and safety protocols.
- Assisted in organizing and leading arts, crafts, and recreational activities.
- Supported the overall daily operation of the afterschool program, ensuring a smooth and fun experience for the kids.
Cashier
Michaels
San Antonio, TX
11.2020 - 11.2021
- Provided excellent customer service by efficiently processing transactions and handling cash.
- Answered phone calls and addressed customer inquiries in a professional manner.
- Assisted customers in finding products, and guided them through store layouts.
- Maintained a clean, organized checkout area.
- Helped with store organization and other operational tasks as needed to ensure smooth daily functions.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX05-2026
Associate of Arts - Psychology
Alamo Colleges
San Antonio, TX05-2024
Skills
- Strong communication and interpersonal skills with children and staff
- Classroom management and supervision of small to large groups of students
- Ability to assist with lesson planning and educational activities
- Supportive of children's academic, emotional, and social development
- Skilled in providing individualized attention and support to students
- Ability to follow teacher instructions and educational guidelines
- Collaborative team player with teachers, and other staff members
- Patient, compassionate, and responsive to children's needs
- Familiarity with classroom safety protocols, and maintaining a positive learning environment
Affiliations
- Serve in the kids ministry at my church
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Concierge
Christus Santa Rosa Children's Hospital
09.2022 - Current
Estate Sales Associate
Carousel of Life Estate Sales
04.2022 - 09.2022
KIN Assistant
North East Independent School District
11.2021 - 09.2022
Cashier
Michaels
11.2020 - 11.2021
Bachelor of Arts - Psychology
The University of Texas At San Antonio
Associate of Arts - Psychology
Alamo Colleges
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