Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Guest Service Associate
Knotts Berry Farm
05.2019 - 09.2023
Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Handled payment processing and provided customers with receipts and proper bills and change.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Maintained order and cleanliness of work areas to conform with health codes.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Operated cash register to process cash, check and credit card transactions.
Phlebotomy Extern
Dr. Adoracion Reyes MD
08.2022 - 08.2022
Organized daily work based on collection priority.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Used personal protective equipment correctly to protect coworkers and patients.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Medical Assistant Extern
TlC Chiropractic
02.2022 - 04.2022
Escorted patients to examination rooms and prepared for physician exams.
Recorded patient temperature and blood pressure.
Entered patient services into records with high accuracy.
Performed therapy on patients by placing ice or heat on them
Performed a massage on patients using a thumper device
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.