Summary
Overview
Work History
Education
Skills
Timeline
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Priscilla Soto

Murrieta,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Sharpesoft
06.2023 - 02.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Warehouse Lead

Hydroflow
04.2022 - 07.2023
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.

Warehouse Worker

Amazon
09.2021 - 04.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Sales Associate

Puma
08.2020 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Kinesiology

Mount San Jacinto
San Jacinto
08.2025

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Packaging and Labeling
  • Pallet Jack Handling
  • Loading and unloading
  • Warehouse Safety
  • Time Management
  • Teamwork and Collaboration
  • Problem-solving skills
  • File Organization

Timeline

Administrative Assistant

Sharpesoft
06.2023 - 02.2024

Warehouse Lead

Hydroflow
04.2022 - 07.2023

Warehouse Worker

Amazon
09.2021 - 04.2022

Sales Associate

Puma
08.2020 - 08.2021

No Degree - Kinesiology

Mount San Jacinto

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Priscilla Soto