Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Priscilla Uscanga

Ontario,CA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Documentation Processor

MDC, LLC
06.2022 - 02.2023
  • Reduced errors in document submissions with careful attention to detail and adherence to guidelines.
  • Improved documentation accuracy by implementing thorough proofreading and editing processes.
  • Submit applications for all types of Federal Government Documentation for users via the industry-leading online application portal for Federal Government Documentation Services
  • Data entry, PDF manipulation, maintain email correspondence, communication directly with applicants via email, communicate with the federal government, maintain information through secure cloud servers, access physical hard files.
  • Provided exceptional support to applicants during the submission process, guiding them through necessary steps and addressing any concerns promptly.

Inventory Specialist

Lava Seats
09.2019 - 05.2022
  • Preparing and sorting documents for data entry
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted
  • Develop and implement efficient inventory management procedures
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.

Export Coordinator

Southland Sensing
07.2018 - 09.2019
  • Specialize in establishing ongoing communication with national and international clients via email and phone
  • Coordinated overseas shipping with customs agents for clearance
  • Arranged domestic and international shipments
  • Prepared inventory and sales report
  • Produced, organized and submitted export paperwork to meet all applicable resolutions.
  • Adept at preparing and confirming order approval arranging shipments and handling billing pricing and invoicing issues

E-Commerce Associate

Smartec Store
02.2016 - 06.2018
  • Manage e-commerce customer service support through effective and timely use of email and phone
  • Assist in the creation of orders for direct consumers and wholesale business customers
  • eBay and Amazon proficient
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Coordinated order fulfillment processes to ensure timely delivery of products to customers.
  • Implemented quality control measures for incoming inventory, ensuring a high level of customer satisfaction with purchased products.
  • Completed daily orders with expert picking and packing of shipments.

Education

Bachelor of Arts - Criminology

California State Polytechnic University
Pomona, CA
05.2023

Skills

  • People Skills
  • Strong Problem Solver
  • Computer Skills
  • Organizational Skills
  • Data Management
  • Administrative Support
  • Critical Thinking
  • Attention to Detail
  • Process Documentation
  • Data Entry

Languages

Spanish
Professional Working

Timeline

Documentation Processor

MDC, LLC
06.2022 - 02.2023

Inventory Specialist

Lava Seats
09.2019 - 05.2022

Export Coordinator

Southland Sensing
07.2018 - 09.2019

E-Commerce Associate

Smartec Store
02.2016 - 06.2018

Bachelor of Arts - Criminology

California State Polytechnic University
Priscilla Uscanga