Priscilla Velez
Yulee,English
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Language
Work History
RLA
Senior Helpers - Jacksonville
10.2023 - Current
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
Call Center Representative
Admin Tasco
01.2022 - 02.2023
- Promptly responded to inquiries and requests from prospective customers.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Cross-trained and backed up other customer service managers.
- Approved and terminated customer contracts upon request.
Clerk
Port St Lucie County Clerks Office
01.2022 - 02.2023
- Assisted with onboarding of new employees.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
RLA
Care Centers Of Nassau
03.2021 - 01.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
GED -
Dunnellon High School
Dunnellon, FL 05.2001 -
Skills
- Data Entry
- Conflict Resolution
- Teamwork and Collaboration
- Verbal Communication
- Attention to Detail
- Critical Thinking
Timeline
RLA
Senior Helpers - Jacksonville
10.2023 - Current
Call Center Representative
Admin Tasco
01.2022 - 02.2023
Clerk
Port St Lucie County Clerks Office
01.2022 - 02.2023
RLA
Care Centers Of Nassau
03.2021 - 01.2023
GED -
Dunnellon High School
05.2001 -
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