Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Priscilla Wells

Toledo

Summary

Dynamic professional with extensive experience at Helping Hands Of Ohio, excelling in client relations and safety compliance. Proven ability to enhance service quality through effective problem-solving and meticulous documentation. Recognized for fostering trust and communication, ensuring timely transportation, and maintaining high standards in service delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

DSP-Transportation Manager

Helping Hands Of Ohio
Toledo
08.2022 - Current
  • Established strong rapport with clients and families to foster trust and communication.
  • Monitored client health and well-being, reporting significant changes promptly.
  • Documented client progress and behavior modifications for accurate record-keeping.
  • Coordinated transportation schedules, ensuring timely pickups and deliveries.
  • Communicated transportation needs and service updates effectively with clients.
  • Implemented safety protocols to enhance driver and vehicle operation standards.
  • Resolved transportation-related issues to improve overall service quality.

Bus Aide

A Renewed Mind
Toledo
12.2017 - 05.2021

Ensured safe transportation for students with disabilities to special programs.

  • Monitored student behavior to maintain a secure travel environment.

Assisted students with physical and mental limitations during bus entry and exit.

  • Communicated conduct reports to parents and teachers regarding bus behavior.

Greeter

St Charles Hospital
Toledo
03.2016 - 12.2017
  • Greeted incoming guests to assess needs and monitor for suspicious behaviors.
  • Delivered exceptional service to customers in-person and via phone.
  • Promptly addressed guest feedback, handling concerns with professionalism and care.
  • Directed customers to appropriate locations and connected them with relevant personnel.

Pharmacy Technician

Kroger Pharmacy
Toledo
02.2015 - 03.2016
  • Processed prescription orders with accuracy, addressing diverse customer needs efficiently.
  • Assisted pharmacists in medication therapy management and conducted patient counseling sessions.
  • Maintained optimal inventory levels through regular audits and organized stock management.
  • Collaborated with healthcare professionals to facilitate safe distribution of medications.

Daycare Provider

Priscilla Daycare
Toledo
10.2009 - 03.2015

Monitored children to identify developmental strengths and tailor enrichment activities.

  • Communicated with parents to discuss children's progress in daycare program.
  • Developed engaging lesson plans that promoted early childhood learning.
  • Maintained a clean and organized environment for play and learning activities.
  • Coordinated group activities to enhance social skills and teamwork among children.

Education

License - Salon Management-Beauty

Toledo Academy Of Beauty
Toledo, Ohio
06-2007

High School Diploma - Education

Scott High School
Toledo, Ohio
01-1989

Certificate - Medical Assisting

Davis College
Toledo, Ohio

Skills

Teamwork and collaboration

  • Administration and management
  • Safety compliance

Documentation and recordkeeping

  • Client relations
  • Dependability
  • Problem-solving skills

Certification

  • CPR
  • Medication Administration Certification Category 1

References

References available upon request.

Timeline

DSP-Transportation Manager

Helping Hands Of Ohio
08.2022 - Current

Bus Aide

A Renewed Mind
12.2017 - 05.2021

Greeter

St Charles Hospital
03.2016 - 12.2017

Pharmacy Technician

Kroger Pharmacy
02.2015 - 03.2016

Daycare Provider

Priscilla Daycare
10.2009 - 03.2015

License - Salon Management-Beauty

Toledo Academy Of Beauty

High School Diploma - Education

Scott High School

Certificate - Medical Assisting

Davis College