PRISCILLA ZAVALA
San Antonio,Texas
Summary
Dedicated worker with experience in guest service, cooperation with teams, time management, and decisive thinking skills. Aiming to leverage my abilities to fill the vacancy of the Park Service Managerial position.
Overview
3
3
years of professional experience
Work History
Park Service Supervisor
Six Flags Fiesta Texas
06.2023 - Current
- Monitored team's performance and gave feedback when necessary.
- Responded to customer requests for products, services, and company information.
Rides Supervisor
Six Flags Fiesta Texas
08.2022 - 06.2023
- Coordinated employee schedules according to availability
- Delegated tasks to team members
- Taught company procedures to new employees
- Answered guest questions and made recommendations/accommodations
- Conducted employee evaluations and documented overall progress
- Organized workflow tasks to prevent downtime
- Recommended employees for promotion
- Reviewed and revised proposals or policies
- Monitored ride operations and enforced safety regulations
Lead
Six Flags Fiesta Texas
05.2021 - 08.2022
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members
- Notified supervisors of team member concerns
- Recommended employees for promotions
- Addressed customer questions
- Delegated tasks to team members
- Sent hourly reports to management for documentation of company efficiency
Team Member
Six Flags Fiesta Texas
08.2020 - 05.2021
- Arrived on time for shifts and adhered to company dress code guidelines
- Met with supervisors to voice concerns and recommend potential improvements
- Notified supervisors of item shortages
- Collaborated with other employees
Education
Associate - Arts
A.A - Psychology Candidate
Northwest Vista College
05.2023
High School Diploma -
Tom C. Clark High School
06.2022
Skills
- Time Management
- Communication
- Problem Solving
- Teamwork
- Coaching
- Training
- Organized
Timeline
Park Service Supervisor
Six Flags Fiesta Texas
06.2023 - Current
Rides Supervisor
Six Flags Fiesta Texas
08.2022 - 06.2023
Lead
Six Flags Fiesta Texas
05.2021 - 08.2022
Team Member
Six Flags Fiesta Texas
08.2020 - 05.2021
Associate - Arts
A.A - Psychology Candidate
Northwest Vista College
High School Diploma -
Tom C. Clark High School
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