Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Priscilla B Friend

Priscilla B Friend

San Antonio,TX

Summary

Friendly Receptionist / Waitress with 30 years of experience, carrying Customer service tasks. Detailed and precise when entering Patron /Patient data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.

Overview

14
14
years of professional experience

Work History

Receptionist /Medical Assistant

Medical Center Podiatry
04.2023 - Current
  • Greet incoming visitors or Patients Professionally and provide friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Keep reception area clean and welcoming to give visitors positive first impression.
  • Answer phone promptly and directed incoming calls.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Handle Cash,Checks,Credit cards and Other transactions payments on record accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Take Patient back to exam room, and document Patients Vitals ,
  • Assist The Doctor with procedures.

Day Porter

Mark It Clean
04.2019 - 04.2023
  • Communicated with coworkers and managers about completed duties.
  • Completed sweeping, mopping, and window-cleaning.
  • Operated vacuum cleaner ,
  • Performed cleaning and maintenance duties as directed.
  • Maintained building interior, for professional, clean presentation standards.
  • Increased workplace safety by immediately reporting potential hazards.
  • Stored supplies safely and securely to prevent theft and damage.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Delivered Tenants messages quickly and correctly, maintaining information confidentiality.
  • Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.

Cashier /waitress

Texas Hamburger Company
03.2017 - 05.2020
  • Greeted Customers in friendly manner, entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shift to help out when short staffed.
  • Restocked and organized The front of House before shift is over.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier /Waitress Trainee

Ruby Tuesday Restaurant
11.2009 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintain current knowledge of highlighted Menu Specials , Appetizers,Entrees, Deserts and Drinks,Upselling,increasing revenue.
  • Built Genuine relationships with Guest,with Great Service and repeat return the Establishment.
  • Used POS system to enter orders, process payments and issue receipts.
  • Beginning and end of Shift ,making sure,all duties are done in a timely manner, The Atmosphere is inviting for The Next Day.
  • After Shift, print sales report, Count cash ,credit card receipts ,give Manager to sign off that total is correct.

Education

Certificate of Completion / Diploma - Typing, Accounts And Sales.

Trinizuela Secretarial College
San Fernando, Trinidad West Indies
05.1983

High School Diploma -

Fyzabadb Anglican Secondary Coll
Fyzabad Trindad & Tobago Trinidad West Indies
09.1982

Skills

  • Scheduling
  • Security Understanding
  • Customer/Client Relations
  • Organization Skills
  • Professional Demeanor
  • Data Inputting
  • Multi-Line Telephone Task
  • Great Customer Service

Accomplishments

    Singer/ Song Writer/Actress/Dancer and Model ,played with three Professional band for 30yrs,Have a songs out with a Duo 'Driven Souls"

    Have a few awards for female Vocalist of the The Year 1989.Did Commercial for Coors Lite Beer,and Certified Model from John Casablanca Modeling School .

Timeline

Receptionist /Medical Assistant

Medical Center Podiatry
04.2023 - Current

Day Porter

Mark It Clean
04.2019 - 04.2023

Cashier /waitress

Texas Hamburger Company
03.2017 - 05.2020

Cashier /Waitress Trainee

Ruby Tuesday Restaurant
11.2009 - 06.2015

Certificate of Completion / Diploma - Typing, Accounts And Sales.

Trinizuela Secretarial College

High School Diploma -

Fyzabadb Anglican Secondary Coll

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Priscilla B Friend