Priscilla Joy Matthes
Montgomery,AL
Summary
Service-oriented salon owner versed in cultivating customer rapport to drive continuous satisfaction. Manages complex details and schedules to adhere to stringent timelines. Communicative problem-solver with excellent analysis and critical thinking skills.
Overview
8
8
years of professional experience
Work History
Salon Owner
Self-employeed
Montgomery, AL
02.2023 - Current
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Interviewed, trained and supervised employees.
- Scheduled staff shifts for maximum efficiency while ensuring adequate coverage for peak times.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Ordered beauty products and beauty equipment and maintained inventory.
- Created service menus, pricing strategies, and promotional campaigns to attract new customers and retain existing ones.
- Ensured all stylists have valid state licenses or certifications as required by law.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw the daily activities of the salon including resolving customer complaints in a timely manner.
- Ordered supplies such as shampoo, conditioner, styling products and tools from vendors at competitive prices.
- Promoted services and products.
- Hired and trained beauticians.
- Completed day-to-day duties accurately and efficiently.
Hairstylist
Inspire Salon Spa
Montgomery, AL
07.2016 - 01.2023
- Operated cash registers to receive payments from patrons.
- Developed new styles and techniques.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Mentored new staff to enhance personal growth and increase productivity.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Shaved, trimmed and shaped beards and mustaches.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Bleached, dyed or tinted hair using applicator or brush.
- Assisted other stylists with busy periods in the salon.
- Recommended hair styles to compliment clients' facial features and coloring.
- Applied highlights, lowlights or other coloring techniques.
- Managed cash register transactions during checkout process.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Education
High School Diploma -
EFCA
Montgomery, AL05-2012
Languages
Russian
Elementary
Timeline
Salon Owner
Self-employeed
02.2023 - Current
Hairstylist
Inspire Salon Spa
07.2016 - 01.2023
High School Diploma -
EFCA
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