Priscilla Pei Ran Chin
El Monte,CA
Summary
Detail-oriented professional with strong skills in itinerary planning and customer service. Experienced in managing flight reservations and client consultations, committed to delivering exceptional travel experiences.
Overview
17
17
years of professional experience
Work History
Restaurant Worker
Poke River
Evansville, Indiana
03.2022 - 07.2025
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Kept work area clean and organized throughout shift.
Operation Manager
Travel Smart Sdn Bhd
Kuala Lumpur, Malaysia
10.2014 - 02.2016
- Oversaw daily agency functions and managed day-to-day workflows.
- Trained and coached staff, enhancing team performance.
- Built partnerships with suppliers and operators to handle both local and overseas tours.
Senior Tour Officer
Apple Flexi Holiday / Apple Vacations
Kuala Lumpur , Malaysia
06.2010 - 08.2014
- Handled flight reservation, ticketing, hotel reservation, cruises and travel insurance.
- Planned and customized overseas tours for individuals, families, and groups.
- Guided groups to destinations, e.g. Japan, South Korea, Taiwan, China, Turkey, etc., cooperated with local tour guides.
Assistant Manager
iTravel & Tours Sdn Bhd
Petaling Jaya , Malaysia
06.2009 - 01.2010
- Planned and organized tours for individuals and families.
- Assisted in marketing campaigns to promote travel packages and services.
Travel Consultant
Orex Travel & Tours
Kuala Lumpur , Malaysia
03.2008 - 06.2009
- Booked and issued air tickets for individuals and corporate clients.
- Planned and arranged local tours in Malaysia.
Education
IATA/UFTAA Foundation & EBT Course Diploma - Tourism And Travel Management
SF Tourism Academy
Kuala Lumpur, Malaysia Skills
- Itinerary planning and travel arrangements
- Flight reservations and ticketing systems
- Tour preparation
- Client consultations
- Language proficiency
- Microsoft Office skills
- Customer service
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional
Malay
Full Professional
Korean
Elementary
Timeline
Restaurant Worker
Poke River
03.2022 - 07.2025
Operation Manager
Travel Smart Sdn Bhd
10.2014 - 02.2016
Senior Tour Officer
Apple Flexi Holiday / Apple Vacations
06.2010 - 08.2014
Assistant Manager
iTravel & Tours Sdn Bhd
06.2009 - 01.2010
Travel Consultant
Orex Travel & Tours
03.2008 - 06.2009
IATA/UFTAA Foundation & EBT Course Diploma - Tourism And Travel Management
SF Tourism Academy