Prisilla Bueno Sander

• Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
• Communicated with community members to assess concerns or current issues and identify corrective measures.
• Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
• Surveyed local program participants to ascertain problematic areas requiring improvement.
• Assisted in conducting needs assessments to identify key areas of service needs.
• Developed and maintained relationships with community organizations and agencies.
• Monitored progress towards service plan goals.
• Provided support to social service clients in navigating available resources.

Provided one to one assistance to the CLW team helping with concerns or other scalars needs.

• Assisted in conducting needs assessments to identify key areas of service needs.
• Developed and maintained accurate records of programs and services.
• Provided support to social service clients in navigating available resources.
• Participated in interdisciplinary team meetings to coordinate care for clients.
• Participated in professional development and training opportunities to enhance clinical skills.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Participated in community events to promote services and engage with public.
• Provided leadership, guidance and support to staff members.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Assessed community needs and identified resources for social and community
• Help train/teach coworkers with social determinants needs.
• Send Early Intervention Referral and CPSE to evaluation offices
• Assisted Pt with Social Determinants of needs,

• Assess and address health, and social determinants of health of assigned/identified patients and create individualized, patient-centered, goal-directed care plans for each patient in order to assist in achieving their goals and improve their well-being
• Knowledge of epic program managing and patient account Document each patient encounter in the electronic medical record (Epic) and use other electronic systems (NowPow) in accordance with established policies and procedures
• Starting in a Pilot Project Initiate it working with Patients they have different needs in multiples social determinants areas and education and they come to the Hospital
• Assist in completing and submitting Early Intervention and CPSE Referrals to Regional Offices and the DOE Districts as well as following up with the family through the evaluation process
• Help patients and families address social determinants of health by referring and connecting them to social and community resources such as Snap, Housing Cityfherps, NYCHA, Housing Connect, Rent Assistance and Cash Assistance, legal, parenting support, education, transportation, and others
• Present cases in case conference to discuss challenges and update on case progress
• Collaborated and provided support to fellow CHWs in the Peds and adult program as well as shared new resources.

• Provide support and assist employees and visitors making sure they are healthy to work with no symptoms or sickness and answer any concerns
• Provide excellent customer services and assist with translation services
• Enter data in health system and performed multitask activities in the Emergency Department
• Make sure all employees show the vaccination card at facility arrival
• Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

• Managed the payroll, Quick book, accounts receivable, assist customers or employee in any concerns
• Open and close the business, answer customer’s calls and provide information
• Provide direct supervision to 18 employees, making sure they are providing good customer services as per store standards
• Processing all employees checks, coordinating with business accounts and providing the store towner with balance sheets.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer .