I have become a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. As a Diligent customer service professional i have acquired experience managing phone, online and consultative communications with customers. My goals were to consistently exceeded customer support and service expectations by resolving issues quickly. Top-notch skills in oral and written communication, active listening and analytical problem-solving skills allowed customer experiences employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.