Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriel G. Aguiló-Suro

Stoneham,MA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Uber Partner

Rideshare Services
08.2018 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Built rapport with passengers through friendly conversation and attentive listening.

Referee

Federacion De Arbitraje De Puerto Rico
03.2017 - Current


  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Kept track of time and scores during games
  • Stayed physically fit to keep up with pace of games.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Collaborated with other referees to ensure consistent application of rules across all games.
  • Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.

Supervisor of Operations

American Military Academy
06.2015 - 06.2019
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Team Liaison

Puerto Rico Soccer Federation
08.2015 - 08.2018
  • Enhanced team communication by implementing regular check-in meetings and providing a platform for open dialogue.
  • Navigated complex situations diplomatically with an emphasis on resolving conflicts efficiently among teammates.
  • Developed training materials and conducted workshops to improve team members'' skills and knowledge.
  • Acted as a liaison between the team and upper management, providing updates on project progress and addressing any concerns or roadblocks encountered.
  • Maintained overall safe work environment with employees and enforcement of safety procedures.

Substitute Teacher

Escuela Luis Muñoz Marin
08.2017 - 05.2018


  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Contributed to positive school culture by participating in extracurricular activities and events.

Retail Worker

Fair Play Indoor Soccer Complex
07.2016 - 08.2017
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Practice Teacher

Robinson School
01.2015 - 06.2015


  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Instructed students in core educational principles, concepts, and in-depth subject matter.
  • Improved student comprehension by incorporating real-world examples and hands-on activities in lessons.
  • Helped teachers decorate and organize classrooms with age-specific decor and organization prior to classes starting.
  • Collaborated with colleagues in developing interdisciplinary units, fostering connections between subject areas for students.

Retail Sales Worker

Farmacia Alimar
11.2011 - 02.2012
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.

Education

Bachelor of Science - Physical Education

Universidad Del Turabo
Caguas, PR
06-2018

Bachelor of Science - Educational Psychology

Universidad Del Sagrado Corazon
Santurce, San Juan
06-2015

Skills

  • Punctuality
  • Critical thinking
  • Positive role model and mentor
  • Situational awareness
  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Relationship building
  • Professionalism and integrity
  • Verbal and written communication

Certification

Certified Professional Soccer Referee by Puerto Rico Soccer Federation


Certified Teacher by Department of Education of Puerto Rico




Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Uber Partner

Rideshare Services
08.2018 - Current

Substitute Teacher

Escuela Luis Muñoz Marin
08.2017 - 05.2018

Referee

Federacion De Arbitraje De Puerto Rico
03.2017 - Current

Retail Worker

Fair Play Indoor Soccer Complex
07.2016 - 08.2017

Team Liaison

Puerto Rico Soccer Federation
08.2015 - 08.2018

Supervisor of Operations

American Military Academy
06.2015 - 06.2019

Practice Teacher

Robinson School
01.2015 - 06.2015

Retail Sales Worker

Farmacia Alimar
11.2011 - 02.2012

Bachelor of Science - Physical Education

Universidad Del Turabo

Bachelor of Science - Educational Psychology

Universidad Del Sagrado Corazon

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Gabriel G. Aguiló-Suro