Detail-oriented professional skilled in cash handling, customer service, and data analysis. Proven ability to manage events effectively while ensuring numerical accuracy and enhancing client engagement.
Overview
9
9
years of professional experience
Work History
Family Care Career Break
Mechanicsburg
10.2022 - Current
Managed cash transactions and reconciled sales for local community events.
Supported event teams by stocking merchandise and delivering customer service.
Handled scheduling and budgeting for family responsibilities, demonstrating reliability and organizational skills.
Data Science Analyst
ASSURANT
Miami
01.2019 - 09.2022
Analyzed and processed large datasets accurately, enhancing transaction handling and cash drawer reconciliation.
Collaborated with cross-functional teams to address complex challenges in fast-paced environments.
Presented findings and articulated insights clearly to non-technical audiences, improving customer engagement.
Managed multiple projects concurrently while meeting strict deadlines, showcasing effective time management skills.
Data Scientist Intern
Jawaharlal Nehru Technological University
09.2016 - 08.2017
Designed and implemented customer churn prediction model using Python, reducing churn rate by 12%.
Built automated ETL workflows in SQL and Python for processing 1M+ rows of data, decreasing reporting time to 15 minutes.
Collaborated with business stakeholders to define KPIs and created interactive dashboards in Tableau, increasing reporting adoption by 40%.
Mentored two junior analysts on machine learning concepts and model deployment best practices.
Education
Masters - Structural Engineering, Data Science and Seismic Design and Analysis
Jawaharlal Nehru Technology University
Hyderabad
01.2016
Bachelor of Technology - civil engineering
Jawaharlal Nehru Technology University
01.2014
Skills
Cash handling and POS systems
Customer service and communication
Numerical accuracy
Transaction management
Team collaboration
Adaptability and problem-solving
Time management and multitasking
References
References available upon request.
Timeline
Family Care Career Break
10.2022 - Current
Data Science Analyst
ASSURANT
01.2019 - 09.2022
Data Scientist Intern
Jawaharlal Nehru Technological University
09.2016 - 08.2017
Masters - Structural Engineering, Data Science and Seismic Design and Analysis