PRIYA SINGH

AOV/ACV Focused:

• Supported Opps worth $3.1M ACV with 70% Close Rate and 5 New Logo adds in 15 months
• Supported RFPs and RFIs with 80% Win Rate
• Delivered multiple external events resulting in over $0.80M Stage 2 generated pipe
• Spent 30+ hrs with ADs assisting in discovery Calls and POVs to successfully convert SALs worth $715K
• Designed and led execution of new Trade Promotion Management Integration Workshop ($0.01M Stage 2 generated pipe)

Innovation:

• Won 1st prize of $7500 at Salesforce Labs Net Zero Contest with innovative solution to collect and manage business travel carbon emission data
• Built reusable Prospect POV template for BDRs and AEs
• Created 11 reusable POVs, demos and assets with 250+ downloads in 6 months
• Identified gap and led design and creation of RCG Portal - one-stop-shop for all industry resources and onboarding for new Solution Engineers

Stakeholder Management:

• Partner with Product and Industry solutions team to influence product roadmap with important use cases and speaking engagements e.g Salesforce Global Retail Community Call
• Partner with Product Marketing to deliver lunch and learns and webinars to drive pipegen activities
• Director of PR and Comms : Women in Solution Engineering Event Committee
• Founder & Lead : External Coffee Chat with MuleSoft Solution Engineering for URGs
• Founder & Lead : Internal Global SE Women Meetup

• Delivered 15+ integrations to automate financial approvals and order workflows between 6 applications for new ERP implementation in China and North America
• Reduced new hire onboarding time from 2 weeks to 3 days through a novel excel based integrated checklist
• Actively involved in hiring for Senior Engineer positions resulting in 2 referral conversions to full time in 2 months, helping the new platform team quickly ramp-up
• Mentored 2020 graduate intern for 7 months under Leadership Development Program to train them in enterprise business concepts and technical leadership while preparing them to be ideal prospect employees.

• Created architectural roadmap for decommissioning 11 legacy applications for finance, customer and product data harmonization across 3 geographies, resulting in savings of over $1.5 million.
• Created architecture roadmap for new vendor-payment management software to save $300K annually.
• Created architecture roadmap in 3 weeks for new AI/ML-based integrated business planning tool to optimize global supply chain and inventory and supported implementation across the enterprise.

• Led integration architecture for CRM consolidation projects across 5 geographies as Salesforce integration SME and delivered over 100 integrations across 6 releases, interfacing over 20 applications with less than 10% code defects.
• Managed team of ~20 vendor consultants across 3 time zones (EST, GMT, IST).

• Led integration solution design for a client’s global digital transformation project and headed a team of 20 offshore developers to deliver over 150 integrations with less than 10% code defects.
• Created technology training material and facilitated on-boarding of new hires.
• Led integration solution design for client’s digital transformation project to simplify Finance, Supply Chain and HR systems and delivered over 100 integrations with less than 10% code defects.
• Led the design of highly reusable integration framework for a client which helped save $550K in data integrations over 12 months.
• Managed a team of ~15 offshore developers to drive on-time project delivery and report risks to management in timely manner.
• Was lead integration developer for a UK-based publishing client’s project to streamline Talent and Performance Mgmt. through new HR platform implementation in China and successfully delivered 6 integrations, interfacing 4 enterprise applications.
• Was lead integration developer for a CRM consolidation project to merge 3 working CRM systems and streamline sales of over 20 products and services and successfully delivered over 12 integrations in 5 months.

• Created technical designs and collaborated with project leads to successfully achieve zero-defect delivery in over 50 application integrations for a telecom client in France, a retail client in the UK and a pharmacy client in North America
• Mentored 2 new joiners and trained them to build technical skills
• Automated phone billing process for a telecom client through web service integration
• Became SME for an in-house documentation and tracking tool through self-learning and trained a team of 8 support resources