Leader who is committed to working in tandem with colleagues to foster an engaged and empowered work environment. shown aptitude for establishing and preserving connections with a wide variety of stakeholders in hectic, dynamic environments.
Overview
3
3
years of professional experience
Work History
Lead Support Associate
Amazon
11.2021 - Current
Delivered high-quality support services, adhering to company policies and industry best practices.
Contributed to project success by identifying potential risks and recommending appropriate mitigation strategies.
Maintained a high level of technical expertise, staying current with industry trends and technology advancements relevant to the role.
Enhanced customer satisfaction by providing timely and efficient support to clients.
Education
BBA - Business Administration And Management
New Jersey City University
Jersey City, NJ
01.2025
BBA - Business Administration
Middlesex County College
Edison, NJ
01.2023
Skills
Documentation And Reporting
Empathy and Active Listening
Customer service excellence
Excellent Communication
Customer Relations
Timeline
Lead Support Associate
Amazon
11.2021 - Current
BBA - Business Administration And Management
New Jersey City University
BBA - Business Administration
Middlesex County College
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon