Summary
Overview
Work History
Education
Skills
References
Timeline
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PRIYANKA DEB

Jamaica,New York

Summary

Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products.

Overview

8
8
years of professional experience

Work History

Personal Banker

Citizens Bank
New York, NY
07.2023 - Current
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

CSR

TD Bank
Queens, NY
09.2022 - 06.2023
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.

Bank Teller

TD Bank
Jamaica, NY
02.2021 - 09.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.

Customer Service Associate

Rite Aid Pharmacy, Corp
Woodside, NY
10.2017 - 04.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Cashier

Domino's Pizza, Inc.
New York, NY
08.2017 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

Dunkin' Donuts, Inc.
New York, NY
06.2017 - 01.2018
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Arts in English -

Metropolitan University
12.2012

Skills

  • Relationship Building
  • Branch operations
  • Customer Service
  • Customer Satisfaction
  • Banking Policies and Procedures

References

References available upon request

Timeline

Personal Banker

Citizens Bank
07.2023 - Current

CSR

TD Bank
09.2022 - 06.2023

Bank Teller

TD Bank
02.2021 - 09.2022

Customer Service Associate

Rite Aid Pharmacy, Corp
10.2017 - 04.2020

Cashier

Domino's Pizza, Inc.
08.2017 - 01.2018

Cashier

Dunkin' Donuts, Inc.
06.2017 - 01.2018

Bachelor of Arts in English -

Metropolitan University
PRIYANKA DEB