Priyanka Mishra
Raleigh,NC
Summary
An achievement-driven professional with 14 years of experience in Product Support, Testing, Functional Consulting, Client and Project Management. Wide experience in in JD Edwards ERP implementation, support and upgrade. Experience of full cycle ERP implementation covering various facets like Business Analysis, Gap analysis, Process Mapping, Configuration, Training, Testing – AT, SIT & UAT with Documentation & post implementation support, Application management. Proven track record in project management across various geographies while meeting business needs in a fast paced, dynamic and globally expanding MNC environment. Skilled at managing onshore and offshore assignments and managing distributed Project management team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Build Lead
Infosys Technologies
06.2023 - Current
- Accelerate Project
- Description :This project's goal is to migrate commercial ERP to SAP and integrate it with manufacturing on the JDE platform
- JDE versions - E1 8.0,XE,9.1 and 9.2
- Roles and Responsibility:
- Built strong relationships with customers through positive attitude and attentive response
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Led team of team in analysis and rebuild of software from conception through implementation
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Application Manager
Infosys
01.2021 - 06.2023
- Project Title: JDE AMS Support
- Description: Supports JD Edwards World application along with peripheral applications like Create! Form, Basware, and Showcase
- Role and Responsibilities:
- Infrastructure management – Monitoring and managing 20 windows servers, 3 web applications & 1 DB server
- Application management – Oracle JD Edwards SnD, Oracle JD Edwards Procurement, Oracle JD Edwards Finance, Oracle JD Edwards Manufacturing, Create! Form, Basware, Showcase & other customized applications
- Major activities include Incident Management, Problem Management, Change Management, Deployments, Cloning, Monitoring & BAU activities
Subject Matter Expert
Infosys
03.2020 - 12.2020
- The purpose is to bring JDE and its connected applications residing in the sister company to the own company data center and its related data will also be handed over as a part of any split data set after the sign-off
- Role and Responsibilities:
- Manage dependencies between JDE applications in scope and interdependence applications
- Analyze and Restrict /modify interfaces /connections/ jobs gets exchanged between two companies
- Ensure parent company data has been split on temporary application and securing relevant sign-off
- Conduct required testing to ensure that all functionalities and interfaces are operational on Split system
- Conduct all required technical testing such as Back up restore, High availability, and Disaster recovery
Business Analyst
Infosys
04.2019 - 02.2020
- Chewbacca Brazil Warehouse Segregation
- Description: Segregation of warehouse of two leading Pharma companies
- Automation of Returns Sales order process and adding new products to the existing transfer order
- New setups are to be done for the new products
- Role and Responsibilities:
- Evaluate and perform gap analysis on requirements against JD Edwards application functionality and expected business processes
- Build and automate Return Sale orders as per customer requirements
- Build new interface for Pharma Products as Surgical products are sold by different entities now
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Work with team to segregate shared data between both companies
- Troubleshoot and support issue resolution in Testing and Production.
Consultant
Infosys
01.2019 - 04.2019
- Access Segregation for Company Spin-off
- Description: Segregate users based on their company
- It was necessary to ensure that none of users have access to both companies in given time
- Role and Responsibilities:
- Segregate users based on their company
- It was necessary to ensure that none of users have access to both companies in given time
- Analyze and segregate users for both companies
- Supported clients with business analysis, documentation.
Consultant
Infosys
08.2018 - 01.2019
- Cusi site separation
- Description: Separation of sister companies
- Creation of new entity and making new financial setups for both the companies to ensure that the interfaces are working as expected
- Role and Responsibilities:
- Evaluate and perform a gap analysis on requirements against the JD Edwards application functionality and expected business processes
- Create new entity and financial setups
- Testing existing functionalities
- Analyze and segregate users for both companies
- Work with team to segregate shared data between both the companies
- Troubleshoot and support issue resolution in Testing and Production.
Consultant
Infosys
07.2017 - 08.2018
- DLx BOM interface
- Description: An interface was built to send BOM data from JDE to the warehouse
- New programs and configurations were required to accomplish this interface
- Role and Responsibilities:
- Serves as JDE subject matter expert for BOM Interface
- Worked closely with business users in gathering and analyzing business requirements
- Responsible to define optimal and scalable solution design
- Responsible for configuring JDE applications to meet business requirements, responsible for maintaining, supporting JDE applications, and providing training to users
- Documentation of functional requirements, design specifications, system configurations, customizations, and interfaces
- Responsible for producing test scripts, coordinating and support testing activities
- Involved in data correction through SQL in a Production environment
- Primary support for DLx Warehouse
Associate Consultant
Infosys
08.2016 - 07.2017
- Title: IRIS Japan implementation and Project Blue
- Description: Few of the affiliates were moving to migrate from JDE to SAP.APL being the central warehouse was still in JDE
- So new process set up was required to implement IRIS
- Role and Responsibilities :
- Prepare and execute end-to-end test cases for IRIS implementation
- Participated in cutover activity for Japan IRIS
- Made the version and menu changes associated with Project blue
- Updated Cross-reference table and other master data tables relevant for Project blue
- Extended Hyper care support for both Projects
Associate Consultant
Infosys
03.2015 - 07.2016
- L2 Support for EMEA
- Description: Maintenance and support of existing JDE affiliate's worldwide remedy tool was used to log the tickets by user and SLA was maintained
- Role and Responsibilities:
- Involved in Troubleshooting of an existing code, maintaining technical document, converting customer business need into technical design, effort estimation
- Propose various innovative solutions to resolve the issues coordinating with the offshore team
- Understanding requirements, estimating enhancements and projects, preparing technical specifications documents, development of complex custom objects & carrying out testing
- Prepare and execute test cases for IRIS implementation
- Support User Acceptance Testing
- Worked on bug fixes
- During this support worked extensively on 3PL purchase interface, EDI Interfaces, In transit, Direct Shipment, SALSA Interface, etc
Associate Consultant
Capgemini
07.2013 - 03.2015
- Title: SEPA implementation using JDE E19.1
- Role and Responsibilities:
- Developed customize Reports and Interactive Applications as per requirement for SEPA application
- Has been responsible of enhancement of SEPA (Single European payment Application ) in JDE Enterprise one 9.1 and other minor enhancements in JDE enterprise one for a leader in the European locomotive leasing market
- Developed reports using BI publisher
- Worked on Menu design
- Worked on support issues
Associate Consultant
Capgemini
01.2013 - 07.2013
- Project Title: Up-gradation from JDE World 8.1 to JDE World 9.3
- Roles and Responsibilty
- Scope of work involved following the upgradation task from JDE World A8.1 to A9.3 as per process developed by Oracle and Berry Plastics with ensuring its proper documentation
- Retrofit custom programs from JD Edwards World 8.1
- Conduct regular meetings to update status of project to onshore as well as Client
- Moved all Custom-made objects successfully with minor repair works.
Software Engineer
Wipro
03.2010 - 01.2013
- Title: Support for Emea region maintenance and Support of EMEA region
- Role and Responsibilities :
- Worked as L2 support for EMEA regions
- Responsible for handling technical issues of JDE Distribution module
- Handled support issues related to security Sales and Distribution
- Involved in the Design, Development, and testing of customized reports in the Sales & Distribution module
- Worked on bug fixes
- Prepare and execute test cases
- Steps to be taken for moving product from Test into Production Environment
Education
Advance Program in Supply Change Management Supply Chain Management -
C - undefined
IIM
Bachelor of Electrical Engineering - undefined
Biju Patnaik University
HSC - undefined
Bhadrak Junior College
SSC - undefined
DPS Vidyapeeth
Skills
- Functional: Oracle JDE World Soft Sales and Distribution, JDE Enterprise One 92
- Technical: JD Edwards - (OMW, RDA, FDA,), SQL BI Publisher,JD Edwards World Soft Development utilities like Vocabulary Overrides (VO), Software Version Repository (SVR), Data Dictionary (DD), Dream Writer, World Writer etc
- Business needs analysis
- Project Management
- Supply chain logistics
- Project lifecycle management
- Interpersonal Communication
Certification
IIMC APSCM-Advanced program in Supply Change
Trained on JD Edward ERP (World Soft) by “Wipro technologies.” on Common Foundation & Technical Foundation
Timeline
Build Lead
Infosys Technologies
06.2023 - Current
Application Manager
Infosys
01.2021 - 06.2023
Subject Matter Expert
Infosys
03.2020 - 12.2020
Business Analyst
Infosys
04.2019 - 02.2020
Consultant
Infosys
01.2019 - 04.2019
Consultant
Infosys
08.2018 - 01.2019
Consultant
Infosys
07.2017 - 08.2018
Associate Consultant
Infosys
08.2016 - 07.2017
Associate Consultant
Infosys
03.2015 - 07.2016
Associate Consultant
Capgemini
07.2013 - 03.2015
Associate Consultant
Capgemini
01.2013 - 07.2013
Software Engineer
Wipro
03.2010 - 01.2013
Advance Program in Supply Change Management Supply Chain Management -
C - undefined
IIM
Bachelor of Electrical Engineering - undefined
Biju Patnaik University
HSC - undefined
Bhadrak Junior College
SSC - undefined
DPS Vidyapeeth
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