Priyanka Serohi
Austin,TX
Summary
Organized and dedicated team member with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Server
Paul Martin's American Grill
09.2022 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Enhanced customer wine knowledge by conducting informative and engaging wine tastings.
- Improved customer satisfaction by providing knowledgeable recommendations and personalized service for liquor purchases.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Medical Assistant Apprentice
Harley Street Injectibles
08.2020 - 06.2022
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Studied ingredients in products to explain benefits to clients.
Beverage Cart Server
Twin Creeks Country Club
09.2016 - 09.2017
- Enhanced customer satisfaction by providing timely and efficient beverage service to golf course patrons.
- Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
Bar and Restaurant Manager
Highgate Management Company
12.2014 - 06.2016
- Developed innovative marketing strategies for increased foot traffic and revenue growth.
- Collaborated with chefs on menu development for improved guest experience and increased sales.
- Maintained safe working environment by enforcing strict adherence to health and safety regulations among employees.
- Fostered positive team culture through regular staff meetings, open communication channels, and employee recognition programs.
Education
Associate of Science - Health Sciences
Austin Community College
Austin, TX06.2027
High School Diploma -
Old Saybrook High School
Old Saybrook, CT06.2014
Skills
- Aloha POS
- Hospitality Management
- Fine Dining Experience
- Ease with Computers and Technology
- Research and Analytical Skills
- HIPAA Compliance
- Direct Patient Care
Timeline
Server
Paul Martin's American Grill
09.2022 - Current
Medical Assistant Apprentice
Harley Street Injectibles
08.2020 - 06.2022
Beverage Cart Server
Twin Creeks Country Club
09.2016 - 09.2017
Bar and Restaurant Manager
Highgate Management Company
12.2014 - 06.2016
Associate of Science - Health Sciences
Austin Community College
High School Diploma -
Old Saybrook High School
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