Priyasha Hamal Thakuri
Tustin,CA
Summary
An enthusiastic person with 3+ years of experience in customer service and sales. Always able to learn new things quickly through continuous dedication and hard work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
India Gate Restaurant
05.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests
- Handled cash transactions and operated the cash register with precision and accountability
- Maintained cleanliness and organization of the work area, including dining tables and cash register station
- Collaborated with team members to ensure smooth operations and efficient service
- Received positive feedback from customers for excellent service and attention to detail.
Front Desk Officer
Milton International College
03.2020 - 12.2021
- Established a consistent communication channel between incoming students and admissions
- Acted as a liaison between stakeholders with proper communication
- Effectively multitasked with proper time management and systematic record-keeping
- Helped in the recruitment process for the college admission department through teamwork.
Assistant Marketing Executive
Social Media Promotion
04.2019 - 01.2020
- Helped to maintain proper customer service which increased customer rate by 10%
- Handled social media like Instagram & and Facebook through continuous interaction with people
- Adapted to a new environment quickly through continuous interaction with people & and curiosity
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
Customer Service
Scrubs Nepal
12.2017 - 02.2019
- Gained hands-on experience and expertise in organizing events such as local market fairs
- Created some innovative ideas for brand productivity to meet customer needs
- Leveraged interpersonal skills to increase productivity.
Education
Graduate candidate in MBA program -
WESTCLIFF UNIVERSITY
04.2024
Bachelor’s in social work -
TRIBHUVAN UNIVERSITY
01.2021
Skills
- Communication
- Flexibility
- Teamwork
- Proactive
- Microsoft Excel
- Active Listening
- Problem-solving abilities
- Leadership
Languages
Hindi
Nepali
Timeline
Customer Service Representative
India Gate Restaurant
05.2022 - Current
Front Desk Officer
Milton International College
03.2020 - 12.2021
Assistant Marketing Executive
Social Media Promotion
04.2019 - 01.2020
Customer Service
Scrubs Nepal
12.2017 - 02.2019
Graduate candidate in MBA program -
WESTCLIFF UNIVERSITY
Bachelor’s in social work -
TRIBHUVAN UNIVERSITY
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