Proun Tum
Philadelphia,PA
Overview
2
2
years of professional experience
Work History
Server Assistant
KPOT Korean BBQ & Hot Pot
03.2024 - Current
- Quickly and precisely served food orders from the kitchen to customers' tables.
- Aided servers by transporting tableware and refreshments to customers.
- Contributed to servers by activating barbecue grill and hotpot stove for customers.
- Assisted the kitchen team with meal preparation and service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Ice Cream Server
Haagen-Dazs
04.2023 - 07.2023
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Improved team morale with positive attitude and support during peak hours.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Handled cash transactions with accuracy, building trust with management and customers.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
Education
No Degree -
Howard Horace Furness High School
Philadelphia, PA06-2024
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Teamwork and collaboration
- Flexible schedule
- POS system operation
- Table setting
- Food running
Timeline
Server Assistant
KPOT Korean BBQ & Hot Pot
03.2024 - Current
Ice Cream Server
Haagen-Dazs
04.2023 - 07.2023
No Degree -
Howard Horace Furness High School