Prubhprit Sanghera
Sacramento,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Responsible candidate eager to leverage knowledge of accounting principles and financial regulations. Skilled in Microsoft Excel with keen eye for accuracy. Proficient in data entry, invoice processing and reconciling accounts.
Overview
5
5
years of professional experience
Work History
Gas Station Manager
Shell Gas Station
04.2023 - Current
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Office Manager
Fuel Trans Inc
02.2023 - 06.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Pizza Delivery Driver
Chicagos Pizza With A Twist
07.2018 - 05.2021
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance.
- Quickly and accurately processed payments, credits and other transactions using company software applications.
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
- Extracted and manipulated data using company system.
- Completed financial reports, providing insight into performance, operations and cash flow.
Education
Bachelor of Arts - Accounting
Sacramento State University
Sacramento, CA05.2024
Associate of Arts - Communication Studies
American River College
Sacramento, CA05.2023
Associate of Arts - Social Sciences
American River College
Sacramento, CA12.2022
Associate of Arts - Business Management
American River College
Sacramento, CA05.2021
Skills
- Administrative Management
- Financial Oversight
- Department Oversight
- Quality Assurance
- Recruitment and Hiring
- Inventory Management
- Customer Service Management
- Customer Retention
- Revenue Generation
- Employee Development
- Sales Tracking
- Sales Strategies
- Business Management
- Business Marketing
- Data Management
- Money Handling
- Records Review
- Report Preparation
- Invoicing and Collections
- Month-End Reports
- Financial Management
- Financial Records Review
- Intuit QuickBooks
- Microsoft Office
- Excel
- Jump Software
- MS Access
Accomplishments
Played two years of intercollegiate basketball for American River College. Played NCAA D1 basketball at San Jose Sate University as a practice player-walk on. Recruited to play NCAA D1 football for Sacramento State University (Did not play because of eligibility clock issues). Currently playing for Sacramento State Rugby Team.
Working out and playing sports.
I have played sports growing up. Played at collegiate and NCAA D1 level. Love to workout and be active.
Languages
Punjabi
Native or Bilingual
Urdu
Limited Working
Hindi
Professional Working
Spanish
Elementary
English
Native or Bilingual
Timeline
Gas Station Manager
Shell Gas Station
04.2023 - Current
Office Manager
Fuel Trans Inc
02.2023 - 06.2023
Pizza Delivery Driver
Chicagos Pizza With A Twist
07.2018 - 05.2021
Bachelor of Arts - Accounting
Sacramento State University
Associate of Arts - Communication Studies
American River College
Associate of Arts - Social Sciences
American River College
Associate of Arts - Business Management
American River College
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