Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Prudhvi Patakoti

Renton

Summary




Looking for an opportunity to put theoretical knowledge into practice and complete Externship.

Known for meticulous attention to detail and outstanding problem-solving abilities, significantly enhancing practice efficiency and patient satisfaction. Accomplished individual with demonstrated expertise in patient intake, scheduling appointments, medical records management, and insurance filing. Proficient in both administrative and clinical duties including vitals and patient education. Committed to providing exceptional patient care and satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

MEDICAL ASSISTANT

EVERGREEN INTERNIST
  • Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
  • Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.
  • Greeted patients immediately upon arrival, providing excellent customer service.
  • Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice.
  • Attended training sessions related to new software programs or policies.
  • Collected co-pays from patients at time of visit.
  • Assisted with medical billing and coding
  • Recorded patient and insurance payments, maintaining accurate financial records.
  • Managed front desk operations including filing, sorting mail, faxing documents.

NURSING ASSISTANT

LEWISHAM AND GREENWICH NHS TRUST
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Provided information, such as directions, visiting hours, and patient status information to visitors and callers.
  • Provided assistance with daily living activities like eating or bathing when necessary.

Patient Service Representative

Neighbour Care Health
  • Used [Software] to schedule appointments.

Patient Service Representative

Kaiser Permanente
2025 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Used EPIC to schedule appointments.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Built and maintained positive working relationships with patients and staff.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Handled customer service inquiries in person, via telephone and through email.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Verified insurance eligibility and coverage for patients.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Engaged with patients to provide critical information.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Greeted and assisted patients with check-in procedures.
  • Answered incoming calls, scheduled appointments and filed medical records.

Education

Certificate of Technical Studies - MEDICAL ASSISTANT

SEATTLE CENTRAL COLLEGE
12-2025

Skills

  • Front Desk Operations
  • Appointment Scheduling
  • Attention to Detail
  • Decision-Making
  • Problem-solving abilities
  • Insurance Verification
  • Electronic Medical Records
  • Task Prioritization
  • Teamwork and Collaboration
  • Active Listening
  • HIPAA Compliance
  • Medical Terminology

Certification

  • CPR
  • FIRST AID
  • HIV COMPLETION CERTIFICATE
  • HIPPA AWARENESS CERTIFICATION
  • OSHA BLOODBORNE TRAINING CERTIFICATION

Timeline

MEDICAL ASSISTANT

EVERGREEN INTERNIST

NURSING ASSISTANT

LEWISHAM AND GREENWICH NHS TRUST

Patient Service Representative

Neighbour Care Health

Patient Service Representative

Kaiser Permanente
2025 - Current

Certificate of Technical Studies - MEDICAL ASSISTANT

SEATTLE CENTRAL COLLEGE

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